ما هو Qualtrics Agent Assist؟

Qualtrics Agent Assist هو إضافة Chrome تم تطويرها بواسطة Qualtrics LLC، والميزة الرئيسية لها هي "A chrome extension for delivering recommendations to customer service representatives.".

لقطات شاشة التمديد

تحميل ملف CRX للإضافة Qualtrics Agent Assist

قم بتنزيل ملفات الامتداد Qualtrics Agent Assist بتنسيق crx ، وقم بتثبيت الامتدادات يدويًا في متصفح Chrome ، أو شارك ملفات crx مع الأصدقاء لتثبيت الامتدادات بسهولة.

تعليمات استخدام التمديد

In-the-moment coaching and resources for contact center agents during customer calls and creation of intelligent call recaps after calls end.
Qualtrics Agent Assist is powered by Qualtrics’ industry-leading natural language understanding, machine learning capabilities, and AI to help agents be more productive and effective, save time, and deliver great customer service.
Embedded directly in agents’ browsers, this Qualtrics Agent Assist houses two capabilities that support agents in serving customers efficiently and effectively:
- Real-Time Agent Assist - Gives agents contextual resources and coaching in-the-moment to drive every call towards the best outcome
- Automated Call Summaries - Once a customer call ends, generates an intelligent call recap with all important information in seconds

معلومات أساسية عن التمديد

الاسم	Qualtrics Agent Assist
ID	ecpihoadheabnnhjnallbddhnfmbllga
عنوان URL الرسمي	https://chromewebstore.google.com/detail/qualtrics-agent-assist/ecpihoadheabnnhjnallbddhnfmbllga
الوصف	A chrome extension for delivering recommendations to customer service representatives.
حجم الملف	6.85 MB
عدد التثبيتات	135
النسخة الحالية	0.0.1.31
آخر تحديث	2024-02-15
تاريخ النشر	2022-08-25
تقييم	1.00/5 مجموع تقييمات 1
المطور	Qualtrics LLC
البريد الإلكتروني	[email protected]
نوع الدفع	free
اللغات المدعومة	en-US
manifest.json
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