Co je gUnify Zendesk Connector AI?

gUnify Zendesk Connector AI je rozšíření Chrome vyvinuté gUnify, a jeho hlavní funkcí je „A cloud-based solution for Zendesk users who's hosted VOIP provider runs on the BroadWorks platform.“.

Snímky obrazovky rozšíření

Stáhnout soubor CRX rozšíření gUnify Zendesk Connector AI

Stáhněte si soubory rozšíření gUnify Zendesk Connector AI ve formátu crx, ručně nainstalujte rozšíření Chrome do prohlížeče nebo sdílejte soubory crx s přáteli, abyste jednoduše nainstalovali rozšíření Chrome.

Pokyny pro Použití Rozšíření

The gUnify Zendesk Connector AI is a cloud-based solution for Zendesk users whose hosted VOIP provider runs on the BroadWorks platform. The application automatically creates cases, logs all incoming and outgoing call data, captures the user's call notes, and records this information in Zendesk..

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Note: You must have a confirmation code to use the features of this extension. Confirmation Codes can be obtained from your VoIP service provider running on the BroadWorks platform.

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The extension allows users to click-to-dial any number appearing in a Google Chrome browser and connects the call through their VoIP service provider.

- Click to Call
Click-to-dial any number appearing in a Google Chrome browser and connect the call through the VoIP service provider.

- Automated Call Logging
Automatically log all incoming and outgoing calls from VoIP service provider to Salesforce when the caller id or clicked number is matched to either a Salesforce contact or lead.

- Incoming/Outbound Screen Pop
Incoming screen pop with answer or decline and send to voicemail options. Call in progress screen pop with end call or open call log window options. Missed call screen pop with call back or call back and open call log window options.

- Quick Add Cases and People to Zendesk
Unrecognized numbers can be added to new or existing cases from the call log window.

- Call Tagging and Note Taking
Easy to use call tagging and note taking for all inbound/outbound calls, recorded in Zendesk case comments.

For more information:
https://businesssupport.vonage.com/articles/Answer/gUnify-Zendesk-Connector

Základní Informace o Rozšíření

Název	gUnify Zendesk Connector AI
ID	bfpdcllfjfndknimpfjmgbpngcebckjc
Oficiální URL	https://chromewebstore.google.com/detail/gunify-zendesk-connector/bfpdcllfjfndknimpfjmgbpngcebckjc
Popis	A cloud-based solution for Zendesk users who's hosted VOIP provider runs on the BroadWorks platform.
Velikost souboru	1.15 MB
Počet instalací	44
Aktuální Verze	2022.614.1619.1
Poslední Aktualizace	2022-07-05
Datum Vydání	2020-07-03
Hodnocení	3.00/5 Celkem 1 Hodnocení
Vývojář	gUnify
E-mail	[email protected]
Typ Platby	free
Webové stránky Rozšíření	http://www.gunify.com/site/Unified/Communications/Google/apps/zendesk_connector.html
URL Stránky Nápovědy	http://support.gunify.com/guides/zendesk-connector-ai
URL Stránky Zásad Ochrany Soukromí	https://www.vonage.com/privacy-policy
Podporované Jazyky	en
manifest.json
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