Qualtrics Agent Assist

A chrome extension for delivering recommendations to customer service representatives.

Co je Qualtrics Agent Assist?

Qualtrics Agent Assist je rozšíření Chrome vyvinuté Qualtrics LLC, a jeho hlavní funkcí je „A chrome extension for delivering recommendations to customer service representatives.“.

Snímky obrazovky rozšíření

screenshot

Stáhnout soubor CRX rozšíření Qualtrics Agent Assist

Stáhněte si soubory rozšíření Qualtrics Agent Assist ve formátu crx, ručně nainstalujte rozšíření Chrome do prohlížeče nebo sdílejte soubory crx s přáteli, abyste jednoduše nainstalovali rozšíření Chrome.

Pokyny pro Použití Rozšíření

                        In-the-moment coaching and resources for contact center agents during customer calls and creation of intelligent call recaps after calls end.
Qualtrics Agent Assist is powered by Qualtrics’ industry-leading natural language understanding, machine learning capabilities, and AI to help agents be more productive and effective, save time, and deliver great customer service.
Embedded directly in agents’ browsers, this Qualtrics Agent Assist houses two capabilities that support agents in serving customers efficiently and effectively:
- Real-Time Agent Assist - Gives agents contextual resources and coaching in-the-moment to drive every call towards the best outcome
- Automated Call Summaries - Once a customer call ends, generates an intelligent call recap with all important information in seconds                    

Základní Informace o Rozšíření

Název Qualtrics Agent Assist Qualtrics Agent Assist
ID ecpihoadheabnnhjnallbddhnfmbllga
Oficiální URL https://chromewebstore.google.com/detail/qualtrics-agent-assist/ecpihoadheabnnhjnallbddhnfmbllga
Popis A chrome extension for delivering recommendations to customer service representatives.
Velikost souboru 6.85 MB
Počet instalací 135
Aktuální Verze 0.0.1.31
Poslední Aktualizace 2024-02-15
Datum Vydání 2022-08-25
Hodnocení 1.00/5 Celkem 1 Hodnocení
Vývojář Qualtrics LLC
E-mail [email protected]
Typ Platby free
Podporované Jazyky en-US
manifest.json
{
    "update_url": "https:\/\/clients2.google.com\/service\/update2\/crx",
    "description": "A chrome extension for delivering recommendations to customer service representatives.",
    "version": "0.0.1.31",
    "key": "MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAtbSq4cvA+BDe66xsatV3Ortv98g0zYt0FKhvvA\/nPqBvtwVyes+bciI1RXUxAUTuz6T2vOOUYbE\/GV1\/kK0Hfu9FxcgpyDSf9QSLx1SXKpKrSn6EC9NS8YltD45zyNoym0nDlEc6yYfWw7lHRoYfGQcBWLfci7XX6PSeBjAu7Y+aHxQUBFPCGVBqOPOrD4MSpEM+iNVLvOzpXjadtaTWIk42qFJ+kRMN8\/Kl8D6xx8M6hlA7hGPr8tLlvqRRT4\/R5modjjJTT+aL3Y1tMLC7pDj8lyJD6Lf+\/F1vclpucAQF5c5IUpp59e8XqDBP2zpb4DUukbHrmsePO4uvAJ9dSQIDAQAB",
    "manifest_version": 3,
    "name": "Qualtrics Agent Assist",
    "background": {
        "service_worker": "background.bundle.js"
    },
    "action": {
        "default_icon": "images\/icon-34.png",
        "default_popup": "action.html"
    },
    "icons": {
        "128": "images\/icon-128.png"
    },
    "permissions": [
        "storage",
        "notifications",
        "unlimitedStorage",
        "tabs",
        "scripting"
    ],
    "host_permissions": [
        "https:\/\/*\/*"
    ],
    "content_scripts": [
        {
            "matches": [
                "http:\/\/*\/*",
                "https:\/\/*\/*",
                ""
            ],
            "js": [
                "contentScript.bundle.js"
            ],
            "css": [
                "content.styles.css"
            ]
        }
    ],
    "devtools_page": "devtools.html",
    "web_accessible_resources": [
        {
            "resources": [
                "popup.html"
            ],
            "matches": [
                "https:\/\/*\/*",
                "http:\/\/*\/*"
            ]
        }
    ],
    "externally_connectable": {
        "matches": [
            "https:\/\/compass-dev.clarabridge.io\/*",
            "https:\/\/compass-staging.clarabridge.io\/*",
            "https:\/\/compass.clarabridge.io\/*"
        ]
    }
}