Agent Helper for Zendesk

Empower your customer service agents with smart sentence autocomplete

Hvad er Agent Helper for Zendesk?

Agent Helper for Zendesk er en Chrome-udvidelse udviklet af https://swifteq.com, og dens hovedfunktion er "Empower your customer service agents with smart sentence autocomplete".

Udvidelsesskærmbilleder

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Download Agent Helper for Zendesk-udvidelses-CRX-fil

Download Agent Helper for Zendesk-udvidelsesfiler i crx-format, installer Chrome-udvidelser manuelt i browseren eller del crx-filer med venner for nemt at installere Chrome-udvidelser.

Brugsanvisning til Udvidelsen

                        Help your customer service agents write faster than the speed of light with AI-powered sentence autocomplete. No upfront investment required. Works out of the box, no need to spend weeks training complex AI models.

Agent Helper by Swifteq boosts the productivity of customer service teams by suggesting sentence completions that are relevant and personalized to each conversation.

Benefits to your team:
➤ Reduce repetitive typing while keeping a consistent tone, matching your brand style
➤ Boost agents productivity and reduce average handling times
➤ Works whether your team is using macros or not
➤ Increase support capacity and improve customer satisfaction

How it works:
Swifteq is leveraging Artificial Intelligence and unsupervised deep learning to automatically detect message-reply patterns in your historical helpdesk conversations. These patterns are then used to make sentence autocomplete suggestions to customer service agents based on what the customers are actually saying.

Getting started:
Enjoy free 14-day trial to evaluate Agent helper's value for your team.
Setup takes up to 5 minutes for the user: install, register, wait for the AI model to be built, and use!

Email us at [email protected] for more information.                    

Grundlæggende oplysninger om udvidelsen

Navn Agent Helper for Zendesk Agent Helper for Zendesk
ID kfldmahbedbpalbpggpamkgiponfijkf
Officiel URL https://chromewebstore.google.com/detail/agent-helper-for-zendesk/kfldmahbedbpalbpggpamkgiponfijkf
Beskrivelse Empower your customer service agents with smart sentence autocomplete
Filstørrelse 101 KB
Antal Installationer 19
Nuværende Version 1.0.4
Senest Opdateret 2020-11-27
Udgivelsesdato 2020-10-01
Udvikler https://swifteq.com
E-mail [email protected]
Betalingsmetode free
Udvidelseswebsted https://www.swifteq.com/agent-ai-helper-zendesk-support
Understøttede Sprog en
manifest.json
{
    "update_url": "https:\/\/clients2.google.com\/service\/update2\/crx",
    "name": "Agent Helper for Zendesk",
    "description": "Empower your customer service agents with smart sentence autocomplete",
    "version": "1.0.4",
    "page_action": {
        "default_icon": {
            "16": "images\/logo16.png",
            "32": "images\/logo32.png"
        },
        "default_popup": "popup.html"
    },
    "icons": {
        "16": "images\/logo16.png",
        "48": "images\/logo48.png",
        "32": "images\/logo32.png"
    },
    "permissions": [
        "https:\/\/*.zendesk.com\/agent\/*",
        "activeTab",
        "storage",
        "declarativeContent"
    ],
    "manifest_version": 2,
    "background": {
        "scripts": [
            "background.js"
        ],
        "persistent": false
    },
    "content_scripts": [
        {
            "all_frames": true,
            "js": [
                "thirdParty\/jquery-3.5.1.min.js",
                "thirdParty\/popper-1.16.1.min.js",
                "thirdParty\/bootstrap-4.5.2.min.js",
                "content_script.js"
            ],
            "css": [
                "suggest.css"
            ],
            "matches": [
                "https:\/\/*.zendesk.com\/agent\/*"
            ],
            "run_at": "document_idle"
        }
    ],
    "web_accessible_resources": [
        "search.html"
    ]
}