Agent Helper for Zendesk

Empower your customer service agents with smart sentence autocomplete

Was ist Agent Helper for Zendesk?

Agent Helper for Zendesk ist eine Chrome-Erweiterung, die von https://swifteq.com entwickelt wurde, und ihr Hauptmerkmal ist "Empower your customer service agents with smart sentence autocomplete".

Erweiterungsscreenshots

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Agent Helper for Zendesk-Erweiterungs-CRX-Datei herunterladen

Laden Sie Agent Helper for Zendesk-Erweiterungsdateien im crx-Format herunter, installieren Sie Chrome-Erweiterungen manuell im Browser oder teilen Sie die crx-Dateien mit Freunden, um Chrome-Erweiterungen einfach zu installieren.

Anleitung zur Verwendung der Erweiterung

                        Help your customer service agents write faster than the speed of light with AI-powered sentence autocomplete. No upfront investment required. Works out of the box, no need to spend weeks training complex AI models.

Agent Helper by Swifteq boosts the productivity of customer service teams by suggesting sentence completions that are relevant and personalized to each conversation.

Benefits to your team:
➤ Reduce repetitive typing while keeping a consistent tone, matching your brand style
➤ Boost agents productivity and reduce average handling times
➤ Works whether your team is using macros or not
➤ Increase support capacity and improve customer satisfaction

How it works:
Swifteq is leveraging Artificial Intelligence and unsupervised deep learning to automatically detect message-reply patterns in your historical helpdesk conversations. These patterns are then used to make sentence autocomplete suggestions to customer service agents based on what the customers are actually saying.

Getting started:
Enjoy free 14-day trial to evaluate Agent helper's value for your team.
Setup takes up to 5 minutes for the user: install, register, wait for the AI model to be built, and use!

Email us at [email protected] for more information.                    

Grundlegende Informationen zur Erweiterung

Name Agent Helper for Zendesk Agent Helper for Zendesk
ID kfldmahbedbpalbpggpamkgiponfijkf
Offizielle URL https://chromewebstore.google.com/detail/agent-helper-for-zendesk/kfldmahbedbpalbpggpamkgiponfijkf
Beschreibung Empower your customer service agents with smart sentence autocomplete
Dateigröße 101 KB
Installationsanzahl 19
Aktuelle Version 1.0.4
Letztes Update 2020-11-27
Veröffentlichungsdatum 2020-10-01
Entwickler https://swifteq.com
E-Mail [email protected]
Zahlungsart free
Erweiterungswebsite https://www.swifteq.com/agent-ai-helper-zendesk-support
Unterstützte Sprachen en
manifest.json
{
    "update_url": "https:\/\/clients2.google.com\/service\/update2\/crx",
    "name": "Agent Helper for Zendesk",
    "description": "Empower your customer service agents with smart sentence autocomplete",
    "version": "1.0.4",
    "page_action": {
        "default_icon": {
            "16": "images\/logo16.png",
            "32": "images\/logo32.png"
        },
        "default_popup": "popup.html"
    },
    "icons": {
        "16": "images\/logo16.png",
        "48": "images\/logo48.png",
        "32": "images\/logo32.png"
    },
    "permissions": [
        "https:\/\/*.zendesk.com\/agent\/*",
        "activeTab",
        "storage",
        "declarativeContent"
    ],
    "manifest_version": 2,
    "background": {
        "scripts": [
            "background.js"
        ],
        "persistent": false
    },
    "content_scripts": [
        {
            "all_frames": true,
            "js": [
                "thirdParty\/jquery-3.5.1.min.js",
                "thirdParty\/popper-1.16.1.min.js",
                "thirdParty\/bootstrap-4.5.2.min.js",
                "content_script.js"
            ],
            "css": [
                "suggest.css"
            ],
            "matches": [
                "https:\/\/*.zendesk.com\/agent\/*"
            ],
            "run_at": "document_idle"
        }
    ],
    "web_accessible_resources": [
        "search.html"
    ]
}