Forethought Assist

The knowledge you need to do your job from anywhere.

¿Qué es Forethought Assist?

Forethought Assist es una extensión de Chrome desarrollada por Forethought AI, y su función principal es "The knowledge you need to do your job from anywhere.".

Capturas de Pantalla de la Extensión

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Descargar Archivo CRX de la Extensión Forethought Assist

Descarga archivos de extensión Forethought Assist en formato crx, instala manualmente las extensiones de Chrome en el navegador o comparte los archivos crx con amigos para instalar fácilmente las extensiones de Chrome.

Instrucciones de Uso de la Extensión

                        If you’re like most support agents, you spend over a third of your time looking for information from all kinds of sources so you can give customers an accurate answer.

Now you can use Forethought Assist to increase your productivity and deliver better customer experiences, all within a browser extension!

Start saving hours of work by getting exactly what you need to send the customer, reducing time to resolution and increasing CSAT.

ABOUT FORETHOUGHT ASSIST:
Forethought Assist suggests answers to support tickets using true AI. New teammates get up to speed quickly, and veterans can find the answers they know are there faster than ever.

With Forethought Assist, you can also find the right solution to a customer problem with a quick search. Forethought accesses data from multiple sources instantly and delivers the best answer for each situation.

WHY FORETHOUGHT ASSIST?
- Optimized for your workflow: requires little or no training
- Smarter search: uses Natural Language Understanding to suggest the best answers
- Quick actions: past solutions and answers surface to the top, allowing you to apply them with a single click
- Custom filters: select knowledge sources that work best for you
- Works across channels: get answers to your agents for email, chat, or phone queues

DON’T HAVE FORETHOUGHT ASSIST?
No problem. Learn how to get started here: https://www.forethought.ai/assist                    

Información Básica de la Extensión

Nombre Forethought Assist Forethought Assist
ID dcbmjjachokjjbofinpakpebaeckdhbc
URL Oficial https://chromewebstore.google.com/detail/forethought-assist/dcbmjjachokjjbofinpakpebaeckdhbc
Descripción The knowledge you need to do your job from anywhere.
Tamaño del Archivo 5.42 MB
Cantidad de Instalaciones 2,383
Versión Actual 1.5.8
Última Actualización 2024-02-20
Fecha de Publicación 2023-04-21
Calificación 5.00/5 Total de 4 Calificaciones
Desarrollador Forethought AI
Correo electrónico [email protected]
Tipo de Pago free
Sitio Web de la Extensión https://www.forethought.ai/assist
URL de la Página de Ayuda https://www.forethought.ai/contact-us
URL de la Página de Política de Privacidad https://www.forethought.ai/privacy
Idiomas Soportados en-US
manifest.json
{
    "update_url": "https:\/\/clients2.google.com\/service\/update2\/crx",
    "short_name": "Forethought Assist",
    "name": "Forethought Assist",
    "description": "The knowledge you need to do your job from anywhere.",
    "version": "1.5.8",
    "manifest_version": 3,
    "icons": {
        "16": "favicon.ico",
        "48": "favicon.ico",
        "128": "favicon.ico"
    },
    "key": "MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAi6rlY2hCjYpR2zBIg1pmMvkTR25ZlksvCfv7Fq2WkWJiO8Koz9dz+bYkWeObjBq\/3T+Gvm\/c19dVWqNxJzPrjaqFqgU\/ZOvKJI9kCfY0A\/IUt+bdntCtQDLEsT+VJZ1s+oEYQuPyXP\/pu2qCUsUWw11zGN5M\/WgAj\/QFxaIM8nGMmFGaTRpDBUVgqB658wLP4gWkrF23DH4FAWR3sg6zRov3e9PF93tabyidiPm0pumcZHj36FqaVKDtK5N1Oc8lzKxjLZ7qJtXAjXfEH8QermIh9fGMV4AmGCLcIS5HhkmE6GKxv63voCn8cu851yGSju0ZbbtF3rD0OPeRqNsVtwIDAQAB",
    "background": {
        "service_worker": "background.bundle.js"
    },
    "content_scripts": [
        {
            "matches": [
                "https:\/\/*\/*"
            ],
            "js": [
                "content.bundle.js"
            ]
        },
        {
            "matches": [
                "https:\/\/*.force.com\/*"
            ],
            "include_globs": [
                "*email\/htmlbody\/htmlbody*",
                "*lightning\/r\/Case*",
                "*agathaanswers__AgathaAnswers*"
            ],
            "js": [
                "content.bundle.js"
            ],
            "all_frames": true
        },
        {
            "matches": [
                "https:\/\/*.lightning.com\/*"
            ],
            "include_globs": [
                "*agathaanswers__AgathaAnswers*"
            ],
            "js": [
                "content.bundle.js"
            ],
            "all_frames": true
        },
        {
            "matches": [
                "https:\/\/*.zdusercontent.com\/*"
            ],
            "js": [
                "zaf.min.js",
                "content.bundle.js"
            ],
            "exclude_globs": [
                "*372e70c493a92ec350a5e323bbc3fa9b*",
                "*10.apps*",
                "*111872.apps*",
                "*230032.apps*",
                "*39933.apps*",
                "*394508.apps*",
                "*4895.apps*",
                "*49617.apps*",
                "*35111.apps*",
                "*6536.apps*",
                "*55118.apps*",
                "*b856b44d96b3532d7412015e5d9253a8*",
                "*140470.apps*",
                "*0081071b05bece86ff68d027561fbed5*",
                "*206405.apps*"
            ],
            "all_frames": true
        }
    ],
    "externally_connectable": {
        "matches": [
            "https:\/\/*.forethought.app\/*"
        ]
    },
    "web_accessible_resources": [
        {
            "resources": [
                "assets\/*",
                "content.css",
                "satellite.bundle.js",
                "zaf.min.js"
            ],
            "matches": [
                "https:\/\/*\/*"
            ]
        }
    ],
    "action": {
        "default_popup": "popup.html",
        "default_title": "Forethought Assist",
        "default_icon": {
            "16": "favicon.ico",
            "48": "favicon.ico",
            "128": "favicon.ico"
        }
    },
    "permissions": [
        "storage",
        "tabs",
        "activeTab"
    ],
    "host_permissions": [
        "https:\/\/*\/*"
    ],
    "commands": {
        "open-sidebar": {
            "suggested_key": {
                "default": "Ctrl+W",
                "mac": "MacCtrl+W"
            },
            "description": "Opens Assist Anywhere if available."
        }
    }
}