CXone Agent WebRTC Extension

CXone Agent WebRTC Extension

What is CXone Agent WebRTC Extension?

CXone Agent WebRTC Extension is a Chrome extension developed by agentupdates, and its main feature is "CXone Agent WebRTC Extension".

Extension Screenshots

screenshot

Download CXone Agent WebRTC Extension Extension CRX File

Download CXone Agent WebRTC Extension extension files in crx format, manually install Chrome extensions in the browser, or share the crx files with friends to easily install Chrome extensions.

Extension Usage Instructions

                        CXone Agent Softphone Extension offers an independent softphone connection by moving the audio path out of the browser application into a companion browser extension to allow for increased reliability.

 When the CXone Agent Softphone Extension is installed and enabled, CXone Agent will automatically detect it and use it as the integrated softphone. In the event that CXone Agent is refreshed or unexpectedly closed, the active audio path with a customer will not be disrupted.                    

Extension Basic Information

Name CXone Agent WebRTC Extension CXone Agent WebRTC Extension
ID gcfjbjldfomnopnpdjajjfpldkkdmmoi
Official URL https://chromewebstore.google.com/detail/cxone-agent-webrtc-extens/gcfjbjldfomnopnpdjajjfpldkkdmmoi
Description CXone Agent WebRTC Extension
File Size 309 KB
Installation Count 44,247
Current Version 1.0.9
Last Updated 2024-01-05
Publish Date 2023-03-03
Developer agentupdates
Email [email protected]
Payment Type free
Extension Website https://nice.com
Help Page URL https://nice.com/services
Privacy Policy Page URL https://www.nice.com/company/legal/privacy-policy
Supported Languages en-US
manifest.json
{
    "update_url": "https:\/\/clients2.google.com\/service\/update2\/crx",
    "name": "CXone Agent WebRTC Extension",
    "description": "CXone Agent WebRTC Extension",
    "version": "1.0.9",
    "manifest_version": 3,
    "icons": {
        "16": "assets\/images\/nice-cxone.png",
        "48": "assets\/images\/nice-cxone.png",
        "128": "assets\/images\/nice-cxone.png"
    },
    "optional_permissions": [
        "system.cpu",
        "system.memory"
    ],
    "permissions": [
        "offscreen"
    ],
    "options_ui": {
        "page": "options.html",
        "open_in_tab": true
    },
    "background": {
        "service_worker": "background.js"
    },
    "externally_connectable": {
        "matches": [
            "https:\/\/cxagent.nicecxone-dev.com\/*",
            "https:\/\/cxagent.nicecxone-test.com\/*",
            "https:\/\/cxagent.nicecxone-staging.com\/*",
            "https:\/\/cxagent.nicecxone.com\/*",
            "https:\/\/cxagent.nicecxone-gov.com\/*",
            "https:\/\/*.visualforce.com\/*",
            "https:\/\/*.lightning.force.com\/*",
            "https:\/\/*.visual.force.com\/*",
            "https:\/\/*.force.com\/*"
        ]
    },
    "web_accessible_resources": [
        {
            "resources": [
                "options.html"
            ],
            "matches": [
                "https:\/\/cxagent.nicecxone-dev.com\/*",
                "https:\/\/cxagent.nicecxone-test.com\/*",
                "https:\/\/cxagent.nicecxone-staging.com\/*",
                "https:\/\/cxagent.nicecxone.com\/*",
                "https:\/\/cxagent.nicecxone-gov.com\/*"
            ]
        }
    ],
    "key": "MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAmtavluJYH9VnvXT5pOU63ym6hv4MewzJUddVruijccuNddgQDkJZSwpjJTyHCTKeXpMZda5oHS7rBSYC9vIT9WxSNGHDuIbfo1QTajkA\/HcZA2NII6Jfq\/X8oOnoUU2blZsYZ3VfJ6KSp8iwdpnAZbPaTthdfKZeLMm0XvvSdG1DXbXP588ElW+SvO4ndnwgiTPGEGAxQbETMgIYqYiTlufWZd42+wq0U4bu5LnraCMk2nidOxmB8q8a7vX22uE48xsxjt6OFj3tHuENN5tFZXLiHWnbSDVobobtRsORcDMCXIHQrB2l+PS+zObJ0ZavTrNN7YJccF358SfIXoWEswIDAQAB"
}