Daktela

Client for Daktela V6 omnichannel system that enables agents manage operator activities from any browser tab.

What is Daktela?

Daktela is a Chrome extension developed by https://daktela.com, and its main feature is "Client for Daktela V6 omnichannel system that enables agents manage operator activities from any browser tab.".

Extension Screenshots

screenshot
screenshot

Download Daktela Extension CRX File

Download Daktela extension files in crx format, manually install Chrome extensions in the browser, or share the crx files with friends to easily install Chrome extensions.

Extension Usage Instructions

                        Use your Daktela contact center solution directly from any page you are browsing and control your activities anytime you are using Google Chrome.

The Daktela for Chrome extension enables you to:
- Dial phone numbers
- Dial CRM contacts right from the phone number form field
- Dial numbers directly from any web page you are currently browsing using context menu
- Accept, reject, hold or transfer call activities
- Switch to pause or return to ready state
- Send direct SMS messages
- Log on (or off) to individual queues based on my permissions
- Dial phone numbers based on my last activities

The Chrome extension requires you or your company using the Daktela solution. See https://www.daktela.com/en/virtual-pbx/ or contact our sales at [email protected] to receive personalized offer.

Daktela V6 is omnichannel contact center solution to effectively support your customer care processes in modern and care-free way available 24/7/365.                    

Extension Basic Information

Name Daktela Daktela
ID hjciidmchkegiigdmkfmohldhclppdpi
Official URL https://chromewebstore.google.com/detail/daktela/hjciidmchkegiigdmkfmohldhclppdpi
Description Client for Daktela V6 omnichannel system that enables agents manage operator activities from any browser tab.
File Size 24.19 MB
Installation Count 703
Current Version 4.1.1
Last Updated 2024-02-21
Publish Date 2018-08-27
Rating 5.00/5 Total 5 Ratings
Developer https://daktela.com
Email [email protected]
Payment Type free
Extension Website https://daktela.com
Help Page URL https://daktela.com
Privacy Policy Page URL https://daktela.com/global/legal-doc
Supported Languages de,en,fr,es,hr,it,hu,pl,ro,sk,sl,cs,sr,bg,ru,uk,ar
manifest.json
{
    "update_url": "https:\/\/clients2.google.com\/service\/update2\/crx",
    "manifest_version": 3,
    "name": "__MSG_appName__",
    "description": "__MSG_appDescription__",
    "default_locale": "en",
    "version": "4.1.1",
    "homepage_url": "https:\/\/www.daktela.com",
    "content_security_policy": {
        "extension_pages": "script-src 'self'; object-src 'self'"
    },
    "icons": {
        "48": "icons\/icon.png",
        "128": "icons\/icon_128.png"
    },
    "action": {
        "default_popup": "index.html",
        "default_icon": "icons\/icon-offline.png"
    },
    "permissions": [
        "contextMenus",
        "storage",
        "tabs"
    ],
    "background": {
        "service_worker": "background\/background.js",
        "type": "module"
    },
    "content_scripts": [
        {
            "matches": [
                "http:\/\/*\/*",
                "https:\/\/*\/*"
            ],
            "exclude_matches": [
                "http:\/\/*.daktela.com\/*",
                "https:\/\/*.daktela.com\/*"
            ],
            "css": [
                "content\/content.css"
            ],
            "js": [
                "config\/config.js",
                "cli.js",
                "content\/content-script.js",
                "sentry\/sentry.js"
            ]
        }
    ],
    "host_permissions": [
        ""
    ],
    "options_ui": {
        "page": "options\/options.html"
    }
}