Agent Helper for Zendesk
Empower your customer service agents with smart sentence autocomplete
What is Agent Helper for Zendesk?
Agent Helper for Zendesk is a Chrome extension developed by https://swifteq.com, and its main feature is "Empower your customer service agents with smart sentence autocomplete".
Extension Screenshots
Download Agent Helper for Zendesk Extension CRX File
Download Agent Helper for Zendesk extension files in crx format, manually install Chrome extensions in the browser, or share the crx files with friends to easily install Chrome extensions.
Extension Usage Instructions
Help your customer service agents write faster than the speed of light with AI-powered sentence autocomplete. No upfront investment required. Works out of the box, no need to spend weeks training complex AI models.
Agent Helper by Swifteq boosts the productivity of customer service teams by suggesting sentence completions that are relevant and personalized to each conversation.
Benefits to your team:
➤ Reduce repetitive typing while keeping a consistent tone, matching your brand style
➤ Boost agents productivity and reduce average handling times
➤ Works whether your team is using macros or not
➤ Increase support capacity and improve customer satisfaction
How it works:
Swifteq is leveraging Artificial Intelligence and unsupervised deep learning to automatically detect message-reply patterns in your historical helpdesk conversations. These patterns are then used to make sentence autocomplete suggestions to customer service agents based on what the customers are actually saying.
Getting started:
Enjoy free 14-day trial to evaluate Agent helper's value for your team.
Setup takes up to 5 minutes for the user: install, register, wait for the AI model to be built, and use!
Email us at [email protected] for more information. Extension Basic Information
| Name |  Agent Helper for Zendesk |
| ID | kfldmahbedbpalbpggpamkgiponfijkf |
| Official URL | https://chromewebstore.google.com/detail/agent-helper-for-zendesk/kfldmahbedbpalbpggpamkgiponfijkf |
| Description | Empower your customer service agents with smart sentence autocomplete |
| File Size | 101 KB |
| Installation Count | 19 |
| Current Version | 1.0.4 |
| Last Updated | 2020-11-27 |
| Publish Date | 2020-10-01 |
| Developer | https://swifteq.com |
| [email protected] | |
| Payment Type | free |
| Extension Website | https://www.swifteq.com/agent-ai-helper-zendesk-support |
| Supported Languages | en |
| manifest.json | |
{
"update_url": "https:\/\/clients2.google.com\/service\/update2\/crx",
"name": "Agent Helper for Zendesk",
"description": "Empower your customer service agents with smart sentence autocomplete",
"version": "1.0.4",
"page_action": {
"default_icon": {
"16": "images\/logo16.png",
"32": "images\/logo32.png"
},
"default_popup": "popup.html"
},
"icons": {
"16": "images\/logo16.png",
"48": "images\/logo48.png",
"32": "images\/logo32.png"
},
"permissions": [
"https:\/\/*.zendesk.com\/agent\/*",
"activeTab",
"storage",
"declarativeContent"
],
"manifest_version": 2,
"background": {
"scripts": [
"background.js"
],
"persistent": false
},
"content_scripts": [
{
"all_frames": true,
"js": [
"thirdParty\/jquery-3.5.1.min.js",
"thirdParty\/popper-1.16.1.min.js",
"thirdParty\/bootstrap-4.5.2.min.js",
"content_script.js"
],
"css": [
"suggest.css"
],
"matches": [
"https:\/\/*.zendesk.com\/agent\/*"
],
"run_at": "document_idle"
}
],
"web_accessible_resources": [
"search.html"
]
} | |
