OmniChat by Freshchat
Engage, sell, and support from anywhere on the web
What is OmniChat by Freshchat?
OmniChat by Freshchat is a Chrome extension developed by Freshchat by Freshworks, and its main feature is "Engage, sell, and support from anywhere on the web".
Extension Screenshots
Download OmniChat by Freshchat Extension CRX File
Download OmniChat by Freshchat extension files in crx format, manually install Chrome extensions in the browser, or share the crx files with friends to easily install Chrome extensions.
Extension Usage Instructions
Carry the Freshchat messenger on any chrome webpage — Close deals and support customers from anywhere.
1) Let the experts do the talking
Assign conversations to an individual team member or to pre-created groups. Resolve them and convert them into Freshdesk tickets, if required.
2) Show your messenger savvy side
Respond to conversations using words, emojis, or images. You can also attach FAQs or a canned response to your reply to fight the monotony and find a higher place on the productivity map.
3) Use context to win big
Get all the intel you need from user profile and website navigation history to lead and ticket information from Freshsales and Freshdesk to respond confidently.
4) Never miss a reply
Get notified of new conversations or response on existing conversations even when you’re in the middle of drafting a report, upvoting new products away to glory, or engaging in your favorite community.
5) Collaborate, it’s only a click away
Leave private notes to make logs or to give context to another team member. Navigate to the Freshchat Team Inbox in one single click to get a larger picture.
Freshchat is a modern messaging software from Freshworks that is used by 150,000+ businesses around the world. Extension Basic Information
| Name |  OmniChat by Freshchat |
| ID | lalmcicfakajjbjcafbfgldckpgodclf |
| Official URL | https://chromewebstore.google.com/detail/omnichat-by-freshchat/lalmcicfakajjbjcafbfgldckpgodclf |
| Description | Engage, sell, and support from anywhere on the web |
| File Size | 298 KB |
| Installation Count | 2,365 |
| Current Version | 1.2.0 |
| Last Updated | 2020-01-11 |
| Publish Date | 2020-01-09 |
| Rating | 2.00/5 Total 1 Ratings |
| Developer | Freshchat by Freshworks |
| [email protected] | |
| Payment Type | free |
| Extension Website | https://www.freshworks.com/live-chat-software/omnichat/ |
| Help Page URL | https://support.freshchat.com/support/solutions/articles/235896-omnichat-chrome-extension |
| Privacy Policy Page URL | https://www.freshworks.com/privacy |
| Supported Languages | en-GB |
| manifest.json | |
{
"update_url": "https:\/\/clients2.google.com\/service\/update2\/crx",
"name": "OmniChat by Freshchat",
"short_name": "A product by Freshworks",
"version": "1.2.0",
"description": "Engage, sell, and support from anywhere on the web",
"web_accessible_resources": [
"entry.js",
"images\/*.png"
],
"background": {
"scripts": [
"background.js"
],
"persistent": true
},
"browser_action": {
"default_title": "Freshchat",
"default_icon": {
"16": "images\/freshchat_16.png",
"32": "images\/freshchat_32.png",
"48": "images\/freshchat_48.png",
"96": "images\/freshchat_96.png",
"128": "images\/freshchat_128.png",
"225": "images\/freshchat_225.png"
},
"default_popup": "popup.html"
},
"icons": {
"16": "images\/freshchat_16.png",
"32": "images\/freshchat_32.png",
"48": "images\/freshchat_48.png",
"96": "images\/freshchat_96.png",
"128": "images\/freshchat_128.png",
"225": "images\/freshchat_225.png"
},
"options_ui": {
"page": "options.html",
"open_in_tab": false
},
"manifest_version": 2,
"permissions": [
"activeTab",
"https:\/\/*\/*",
"http:\/\/*\/*",
"webRequest",
"webRequestBlocking",
"webNavigation",
"storage"
]
} | |
