Performset (Zendesk) - Next SLA Breach

Converts textual date times into status coloured icons with relative remaining time.

What is Performset (Zendesk) - Next SLA Breach?

Performset (Zendesk) - Next SLA Breach is a Chrome extension developed by admin, and its main feature is "Converts textual date times into status coloured icons with relative remaining time.".

Extension Screenshots

screenshot

Download Performset (Zendesk) - Next SLA Breach Extension CRX File

Download Performset (Zendesk) - Next SLA Breach extension files in crx format, manually install Chrome extensions in the browser, or share the crx files with friends to easily install Chrome extensions.

Extension Usage Instructions

                        This plug-in has been specifically designed and provided for Cloudset customers only, running Performset on Zendesk Support.
Performset is an advanced SLA/OLA Management solution for Zendesk.
The plug-in is designed to represent the Next SLA Breach data in a pill format that matches Zendesk native rendition. 
The following two custom fields should be included on your Zendesk View:
- SLA Next Event Time
- SLA Next Event Timestamp

Timezone adjustments for agents is set using the Chrome Plugin Options capability.                    

Extension Basic Information

Name Performset (Zendesk) - Next SLA Breach Performset (Zendesk) - Next SLA Breach
ID oglmfdjlhbpjocckabepgfnplpfclgdb
Official URL https://chromewebstore.google.com/detail/performset-zendesk-next-s/oglmfdjlhbpjocckabepgfnplpfclgdb
Description Converts textual date times into status coloured icons with relative remaining time.
File Size 83.63 KB
Installation Count 636
Current Version 1.1
Last Updated 2023-03-30
Publish Date 2022-08-03
Rating 5.00/5 Total 1 Ratings
Developer admin
Email [email protected]
Payment Type free
Extension Website https://www.cloudset.net/
Help Page URL https://support.cloudset.net/hc/en-us
Supported Languages en-US
manifest.json
{
    "update_url": "https:\/\/clients2.google.com\/service\/update2\/crx",
    "name": "Performset (Zendesk) - Next SLA Breach",
    "description": "Converts textual date times into status coloured icons with relative remaining time.",
    "version": "1.1",
    "manifest_version": 3,
    "permissions": [
        "storage"
    ],
    "options_page": "options.html",
    "content_scripts": [
        {
            "matches": [
                "http:\/\/*.zendesk.com\/agent\/*",
                "https:\/\/*.zendesk.com\/agent\/*"
            ],
            "js": [
                "jquerymin3.3.1.js",
                "moment-min.js",
                "moment-timezone-with-data-min.js",
                "cloudsetcc.js",
                "time.js",
                "nextslabreach.js",
                "main.js"
            ],
            "css": [
                "nextslabreach.css"
            ]
        }
    ],
    "icons": {
        "16": "images\/logo16.png",
        "32": "images\/logo32.png",
        "48": "images\/logo48.png",
        "128": "images\/logo128.png"
    }
}