Zendesk Download Router

Automatically routes Zendesk downloads into separate folders by ticket number

What is Zendesk Download Router?

Zendesk Download Router is a Chrome extension developed by GitLab Inc., and its main feature is "Automatically routes Zendesk downloads into separate folders by ticket number".

Extension Screenshots

screenshot

Download Zendesk Download Router Extension CRX File

Download Zendesk Download Router extension files in crx format, manually install Chrome extensions in the browser, or share the crx files with friends to easily install Chrome extensions.

Extension Usage Instructions

                        Automatically route Zendesk downloads into separate folders!

The Zendesk Download Router allows you to specify how you want to route your Zendesk attachment downloads. You can set a custom path based on the incoming ticket ID, ticket title or ticket organization name. 

Other features include:

✓ Easily open previously downloaded files when viewing a ticket by clicking on the extension icon (via the extension icon and a keyboard shortcut)
✓ Download all attachments at once in the current ticket (via the ticket dropdown or via a keyboard shortcut)
✓ Download all attachments at once for each ticket comment                    

Extension Basic Information

Name Zendesk Download Router Zendesk Download Router
ID pgfhacdbkdeppdjgighdeejjfneifkml
Official URL https://chromewebstore.google.com/detail/zendesk-download-router/pgfhacdbkdeppdjgighdeejjfneifkml
Description Automatically routes Zendesk downloads into separate folders by ticket number
File Size 178 KB
Installation Count 243
Current Version 3.5.0
Last Updated 2023-12-07
Publish Date 2020-05-17
Rating 4.75/5 Total 8 Ratings
Developer GitLab Inc.
Email [email protected]
Payment Type free
Extension Website https://gitlab.com/gitlab-com/support/toolbox/zd-dl-router
Supported Languages en-US
manifest.json
{
    "update_url": "https:\/\/clients2.google.com\/service\/update2\/crx",
    "manifest_version": 2,
    "name": "Zendesk Download Router",
    "version": "3.5.0",
    "icons": {
        "32": "assets\/icons\/icon32.png",
        "48": "assets\/icons\/icon48.png",
        "64": "assets\/icons\/icon64.png",
        "128": "assets\/icons\/icon128.png"
    },
    "description": "Automatically routes Zendesk downloads into separate folders by ticket number",
    "homepage_url": "https:\/\/gitlab.com\/gitlab-com\/support\/toolbox\/zd-dl-router",
    "short_name": "zd-dl-router",
    "permissions": [
        "activeTab",
        "downloads",
        "storage",
        "tabs"
    ],
    "content_security_policy": "script-src 'self'; object-src 'self'",
    "author": "GitLab Inc.",
    "minimum_chrome_version": "49",
    "page_action": {
        "default_icon": {
            "32": "assets\/icons\/icon32.png",
            "48": "assets\/icons\/icon48.png",
            "64": "assets\/icons\/icon64.png",
            "128": "assets\/icons\/icon128.png"
        },
        "default_title": "Zendesk Download Router",
        "chrome_style": false
    },
    "options_page": "options.html",
    "options_ui": {
        "page": "options.html",
        "open_in_tab": true,
        "chrome_style": false
    },
    "background": {
        "scripts": [
            "js\/background.bundle.js"
        ],
        "persistent": false
    },
    "content_scripts": [
        {
            "matches": [
                "https:\/\/*.zendesk.com\/*",
                "https:\/\/*.apps.zdusercontent.com\/*"
            ],
            "js": [
                "js\/contentScript.bundle.js"
            ],
            "css": [
                "css\/contentScript.css"
            ]
        }
    ],
    "commands": {
        "download-all-attachments": {
            "description": "Downloads all attachments for the current ticket"
        },
        "open-download-folder": {
            "description": "Opens the download folder for the current ticket (if it exists)"
        }
    },
    "web_accessible_resources": [
        "assets\/icons\/icon128.png"
    ]
}