Salesforce Status Helper

Salesforce Status Helper will help keep you logged into Omni-Channel for when those unexpected disconnects occur without warning.

What is Salesforce Status Helper?

Salesforce Status Helper is a Chrome extension developed by Drew Rutherford, and its main feature is "Salesforce Status Helper will help keep you logged into Omni-Channel for when those unexpected disconnects occur without warning.".

Extension Screenshots

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screenshot

Download Salesforce Status Helper Extension CRX File

Download Salesforce Status Helper extension files in crx format, manually install Chrome extensions in the browser, or share the crx files with friends to easily install Chrome extensions.

Extension Usage Instructions

                        This extension is useful for when Omni-Channel disconnects you unexpectedly and without warning.

Features:
- Automated queue where it will change your status from Available -> Backlog -> Offline based on your time input.
- If you choose to manually set your status, click your preferred Omni-Channel status. The chosen status will remain active until disabled.
- Every 15 seconds the extension will check that you're still logged in with the selected status or if using the automated queue based on your input time. If not, it will automatically sign you back in.
- Every 60 seconds the extension will check that Omni Supervisor is in a healthy state.

NOTES:
- If the extension detects that you're 'On a Web Case' it will NOT change your status. You will have to manually change out of it first.
- This will ONLY work in .salesforce.com or .force.com domains. If you try to set your status in another tab without these domains nothing will happen.
- If you don't have Omni Supervisor open in a Salesforce tab then an error will display in the console. More importantly you can enter into an error state that the extension can't detect.

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Troubleshooting:

If you open Web Developer Tools by either pressing 'F12' or by going into Settings > More Tools > Developer Tools you will see various console logs. Please use these logs to report any issues.                    

Extension Basic Information

Name Salesforce Status Helper Salesforce Status Helper
ID pocbnhhipcmpgeonneedpjkclpanljpi
Official URL https://chromewebstore.google.com/detail/salesforce-status-helper/pocbnhhipcmpgeonneedpjkclpanljpi
Description Salesforce Status Helper will help keep you logged into Omni-Channel for when those unexpected disconnects occur without warning.
File Size 49.01 KB
Installation Count 94
Current Version 4.6.1
Last Updated 2024-01-10
Publish Date 2022-05-13
Rating 5.00/5 Total 1 Ratings
Developer Drew Rutherford
Email [email protected]
Payment Type free
Extension Website https://github.com/Andrew1175/Salesforce-Status-Helper---Chrome
Help Page URL https://github.com/Andrew1175/Salesforce-Status-Helper---Chrome
Supported Languages en-US
manifest.json
{
    "update_url": "https:\/\/clients2.google.com\/service\/update2\/crx",
    "manifest_version": 3,
    "name": "Salesforce Status Helper",
    "version": "4.6.1",
    "description": "Salesforce Status Helper will help keep you logged into Omni-Channel for when those unexpected disconnects occur without warning.",
    "homepage_url": "https:\/\/github.com\/Andrew1175\/Salesforce-Status-Helper---Chrome",
    "icons": {
        "16": "icons\/zscaler-icon-16.png",
        "24": "icons\/zscaler-icon-24.png",
        "32": "icons\/zscaler-icon-32.png",
        "48": "icons\/zscaler-icon-48.png",
        "96": "icons\/zscaler-icon-96.png"
    },
    "action": {
        "default_icon": {
            "16": "icons\/zscaler-icon-16.png",
            "24": "icons\/zscaler-icon-24.png",
            "32": "icons\/zscaler-icon-32.png",
            "48": "icons\/zscaler-icon-48.png",
            "96": "icons\/zscaler-icon-96.png"
        },
        "default_title": "Status Helper",
        "default_popup": "popup\/choose_status.html"
    },
    "permissions": [
        "notifications",
        "scripting",
        "storage"
    ],
    "host_permissions": [
        "*:\/\/*.salesforce.com\/*",
        "*:\/\/*.force.com\/*"
    ],
    "background": {
        "service_worker": "background.js"
    }
}