Qu'est-ce que gUnify Zendesk Connector AI ?

gUnify Zendesk Connector AI est une extension Chrome développée par gUnify, et sa fonction principale est "A cloud-based solution for Zendesk users who's hosted VOIP provider runs on the BroadWorks platform.".

Captures d'Écran de l'Extension

Télécharger le fichier CRX de l'extension gUnify Zendesk Connector AI

Téléchargez les fichiers d'extension gUnify Zendesk Connector AI au format crx, installez manuellement les extensions Chrome dans le navigateur ou partagez les fichiers crx avec des amis pour installer facilement les extensions Chrome.

Instructions d'Utilisation de l'Extension

The gUnify Zendesk Connector AI is a cloud-based solution for Zendesk users whose hosted VOIP provider runs on the BroadWorks platform. The application automatically creates cases, logs all incoming and outgoing call data, captures the user's call notes, and records this information in Zendesk..

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Note: You must have a confirmation code to use the features of this extension. Confirmation Codes can be obtained from your VoIP service provider running on the BroadWorks platform.

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The extension allows users to click-to-dial any number appearing in a Google Chrome browser and connects the call through their VoIP service provider.

- Click to Call
Click-to-dial any number appearing in a Google Chrome browser and connect the call through the VoIP service provider.

- Automated Call Logging
Automatically log all incoming and outgoing calls from VoIP service provider to Salesforce when the caller id or clicked number is matched to either a Salesforce contact or lead.

- Incoming/Outbound Screen Pop
Incoming screen pop with answer or decline and send to voicemail options. Call in progress screen pop with end call or open call log window options. Missed call screen pop with call back or call back and open call log window options.

- Quick Add Cases and People to Zendesk
Unrecognized numbers can be added to new or existing cases from the call log window.

- Call Tagging and Note Taking
Easy to use call tagging and note taking for all inbound/outbound calls, recorded in Zendesk case comments.

For more information:
https://businesssupport.vonage.com/articles/Answer/gUnify-Zendesk-Connector

Informations de Base sur l'Extension

Nom	gUnify Zendesk Connector AI
ID	bfpdcllfjfndknimpfjmgbpngcebckjc
URL Officiel	https://chromewebstore.google.com/detail/gunify-zendesk-connector/bfpdcllfjfndknimpfjmgbpngcebckjc
Description	A cloud-based solution for Zendesk users who's hosted VOIP provider runs on the BroadWorks platform.
Taille du Fichier	1.15 MB
Nombre d'Installations	44
Version Actuelle	2022.614.1619.1
Dernière Mise à Jour	2022-07-05
Date de Publication	2020-07-03
Évaluation	3.00/5 Total 1 Évaluations
Développeur	gUnify
Email	[email protected]
Type de Paiement	free
Site Web de l'Extension	http://www.gunify.com/site/Unified/Communications/Google/apps/zendesk_connector.html
URL de la Page d'Aide	http://support.gunify.com/guides/zendesk-connector-ai
URL de la Page de Politique de Confidentialité	https://www.vonage.com/privacy-policy
Langues Prises en Charge	en
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