Forethought Assist

The knowledge you need to do your job from anywhere.

Qu'est-ce que Forethought Assist ?

Forethought Assist est une extension Chrome développée par Forethought AI, et sa fonction principale est "The knowledge you need to do your job from anywhere.".

Captures d'Écran de l'Extension

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Télécharger le fichier CRX de l'extension Forethought Assist

Téléchargez les fichiers d'extension Forethought Assist au format crx, installez manuellement les extensions Chrome dans le navigateur ou partagez les fichiers crx avec des amis pour installer facilement les extensions Chrome.

Instructions d'Utilisation de l'Extension

                        If you’re like most support agents, you spend over a third of your time looking for information from all kinds of sources so you can give customers an accurate answer.

Now you can use Forethought Assist to increase your productivity and deliver better customer experiences, all within a browser extension!

Start saving hours of work by getting exactly what you need to send the customer, reducing time to resolution and increasing CSAT.

ABOUT FORETHOUGHT ASSIST:
Forethought Assist suggests answers to support tickets using true AI. New teammates get up to speed quickly, and veterans can find the answers they know are there faster than ever.

With Forethought Assist, you can also find the right solution to a customer problem with a quick search. Forethought accesses data from multiple sources instantly and delivers the best answer for each situation.

WHY FORETHOUGHT ASSIST?
- Optimized for your workflow: requires little or no training
- Smarter search: uses Natural Language Understanding to suggest the best answers
- Quick actions: past solutions and answers surface to the top, allowing you to apply them with a single click
- Custom filters: select knowledge sources that work best for you
- Works across channels: get answers to your agents for email, chat, or phone queues

DON’T HAVE FORETHOUGHT ASSIST?
No problem. Learn how to get started here: https://www.forethought.ai/assist                    

Informations de Base sur l'Extension

Nom Forethought Assist Forethought Assist
ID dcbmjjachokjjbofinpakpebaeckdhbc
URL Officiel https://chromewebstore.google.com/detail/forethought-assist/dcbmjjachokjjbofinpakpebaeckdhbc
Description The knowledge you need to do your job from anywhere.
Taille du Fichier 5.42 MB
Nombre d'Installations 2,383
Version Actuelle 1.5.8
Dernière Mise à Jour 2024-02-20
Date de Publication 2023-04-21
Évaluation 5.00/5 Total 4 Évaluations
Développeur Forethought AI
Email [email protected]
Type de Paiement free
Site Web de l'Extension https://www.forethought.ai/assist
URL de la Page d'Aide https://www.forethought.ai/contact-us
URL de la Page de Politique de Confidentialité https://www.forethought.ai/privacy
Langues Prises en Charge en-US
manifest.json
{
    "update_url": "https:\/\/clients2.google.com\/service\/update2\/crx",
    "short_name": "Forethought Assist",
    "name": "Forethought Assist",
    "description": "The knowledge you need to do your job from anywhere.",
    "version": "1.5.8",
    "manifest_version": 3,
    "icons": {
        "16": "favicon.ico",
        "48": "favicon.ico",
        "128": "favicon.ico"
    },
    "key": "MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAi6rlY2hCjYpR2zBIg1pmMvkTR25ZlksvCfv7Fq2WkWJiO8Koz9dz+bYkWeObjBq\/3T+Gvm\/c19dVWqNxJzPrjaqFqgU\/ZOvKJI9kCfY0A\/IUt+bdntCtQDLEsT+VJZ1s+oEYQuPyXP\/pu2qCUsUWw11zGN5M\/WgAj\/QFxaIM8nGMmFGaTRpDBUVgqB658wLP4gWkrF23DH4FAWR3sg6zRov3e9PF93tabyidiPm0pumcZHj36FqaVKDtK5N1Oc8lzKxjLZ7qJtXAjXfEH8QermIh9fGMV4AmGCLcIS5HhkmE6GKxv63voCn8cu851yGSju0ZbbtF3rD0OPeRqNsVtwIDAQAB",
    "background": {
        "service_worker": "background.bundle.js"
    },
    "content_scripts": [
        {
            "matches": [
                "https:\/\/*\/*"
            ],
            "js": [
                "content.bundle.js"
            ]
        },
        {
            "matches": [
                "https:\/\/*.force.com\/*"
            ],
            "include_globs": [
                "*email\/htmlbody\/htmlbody*",
                "*lightning\/r\/Case*",
                "*agathaanswers__AgathaAnswers*"
            ],
            "js": [
                "content.bundle.js"
            ],
            "all_frames": true
        },
        {
            "matches": [
                "https:\/\/*.lightning.com\/*"
            ],
            "include_globs": [
                "*agathaanswers__AgathaAnswers*"
            ],
            "js": [
                "content.bundle.js"
            ],
            "all_frames": true
        },
        {
            "matches": [
                "https:\/\/*.zdusercontent.com\/*"
            ],
            "js": [
                "zaf.min.js",
                "content.bundle.js"
            ],
            "exclude_globs": [
                "*372e70c493a92ec350a5e323bbc3fa9b*",
                "*10.apps*",
                "*111872.apps*",
                "*230032.apps*",
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                "*0081071b05bece86ff68d027561fbed5*",
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            ],
            "all_frames": true
        }
    ],
    "externally_connectable": {
        "matches": [
            "https:\/\/*.forethought.app\/*"
        ]
    },
    "web_accessible_resources": [
        {
            "resources": [
                "assets\/*",
                "content.css",
                "satellite.bundle.js",
                "zaf.min.js"
            ],
            "matches": [
                "https:\/\/*\/*"
            ]
        }
    ],
    "action": {
        "default_popup": "popup.html",
        "default_title": "Forethought Assist",
        "default_icon": {
            "16": "favicon.ico",
            "48": "favicon.ico",
            "128": "favicon.ico"
        }
    },
    "permissions": [
        "storage",
        "tabs",
        "activeTab"
    ],
    "host_permissions": [
        "https:\/\/*\/*"
    ],
    "commands": {
        "open-sidebar": {
            "suggested_key": {
                "default": "Ctrl+W",
                "mac": "MacCtrl+W"
            },
            "description": "Opens Assist Anywhere if available."
        }
    }
}