Qu'est-ce que Mayday ?

Mayday est une extension Chrome développée par https://getmayday.co, et sa fonction principale est "Mayday is the first intelligent knowledge base available anywhere to boost your support productivity and quality. Build your…".

Captures d'Écran de l'Extension

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Instructions d'Utilisation de l'Extension

Mayday is the first intelligent knowledge base available anywhere to boost your support productivity and quality.

Build your knowledge base through Mayday Knowledge interface and connect it to Chrome in a matter of seconds so that support teams instantly become Super Heroes. In addition to knowledge navigation, each agent can directly search for knowledge, be notified each time something changes and make feedbacks or suggestions.

In addition to delivering knowledge, Mayday collects a lot of insights thanks to its auto-tagging feature that categorizes each ticket and feeds real time analytics dashboard.

Thanks to Mayday, hundreds of teams already:
- Boost their productivity
- Increase support quality
- Reduce new agents onboarding time
- Improve their customer understanding and share the voice of the customer

If you want to boost your customer support, please visit www.getmayday.co

Informations de Base sur l'Extension

Nom	Mayday
ID	eloemnahbeeiekllcfeombpkokhinkpn
URL Officiel	https://chromewebstore.google.com/detail/mayday/eloemnahbeeiekllcfeombpkokhinkpn
Description	Mayday is the first intelligent knowledge base available anywhere to boost your support productivity and quality. Build your…
Taille du Fichier	2.98 MB
Nombre d'Installations	8,609
Version Actuelle	2.0.19
Dernière Mise à Jour	2024-03-04
Date de Publication	2020-06-29
Évaluation	5.00/5 Total 4 Évaluations
Développeur	https://getmayday.co
Email	[email protected]
Type de Paiement	free
Site Web de l'Extension	https://www.mayday.fr/en/
URL de la Page de Politique de Confidentialité	https://www.mayday.fr/en/legal/politique-de-confidentialite
Langues Prises en Charge	fr
manifest.json
{ "update_url": "https:\/\/clients2.google.com\/service\/update2\/crx", "manifest_version": 3, "name": "Mayday", "version": "2.0.19", "icons": { "16": "icons\/16.png", "32": "icons\/32.png", "48": "icons\/48.png", "128": "icons\/128.png" }, "background": { "service_worker": "service-worker-loader.js", "type": "module" }, "content_scripts": [ { "js": [ "assets\/main.ts-loader.js" ], "matches": [ "" ] } ], "web_accessible_resources": [ { "matches": [ "" ], "resources": [ "assets\/style.css", "assets\/chunk-4J4II3XU-f05fcd9f.js", "assets\/blacklist-b1910d59.js", "assets\/types-8aa4aa48.js", "assets\/main.ts-c6eaa86c.js" ], "use_dynamic_url": true }, { "matches": [ "" ], "resources": [ "fonts\/*\/.ttf", "icons\/*\/.png" ], "use_dynamic_url": false } ], "action": { "default_icon": { "16": "icons\/16.png", "32": "icons\/32.png", "48": "icons\/48.png", "128": "icons\/128.png" }, "default_popup": "popup.html" }, "permissions": [ "scripting", "activeTab", "storage", "tabs", "contextMenus" ], "host_permissions": [ "https:\/\/\/" ], "commands": { "force_open": { "suggested_key": { "windows": "Ctrl+Shift+K", "mac": "Command+Shift+K", "chromeos": "Ctrl+Shift+K", "linux": "Ctrl+Shift+K" }, "description": "Open Mayday in new tab or toggle the opening state" } } }