Qualtrics Agent Assist क्या है?

Qualtrics Agent Assist Qualtrics LLC द्वारा विकसित एक क्रोम एक्सटेंशन है, और इसकी मुख्य विशेषता है "A chrome extension for delivering recommendations to customer service representatives."।

एक्सटेंशन स्क्रीनशॉट्स

एक्सएक्स एक्सटेंशन CRX फ़ाइल डाउनलोड करें

crx प्रारूप में Qualtrics Agent Assist एक्सटेंशन फ़ाइलें डाउनलोड करें, ब्राउज़र में क्रोम एक्सटेंशन को मैन्युअल रूप से स्थापित करें या दोस्तों के साथ crx फ़ाइलों को साझा करें ताकि क्रोम एक्सटेंशन को आसानी से स्थापित किया जा सके।

एक्सटेंशन उपयोग निर्देश

In-the-moment coaching and resources for contact center agents during customer calls and creation of intelligent call recaps after calls end.
Qualtrics Agent Assist is powered by Qualtrics’ industry-leading natural language understanding, machine learning capabilities, and AI to help agents be more productive and effective, save time, and deliver great customer service.
Embedded directly in agents’ browsers, this Qualtrics Agent Assist houses two capabilities that support agents in serving customers efficiently and effectively:
- Real-Time Agent Assist - Gives agents contextual resources and coaching in-the-moment to drive every call towards the best outcome
- Automated Call Summaries - Once a customer call ends, generates an intelligent call recap with all important information in seconds

एक्सटेंशन की मूल जानकारी

नाम	Qualtrics Agent Assist
ID	ecpihoadheabnnhjnallbddhnfmbllga
आधिकारिक URL	https://chromewebstore.google.com/detail/qualtrics-agent-assist/ecpihoadheabnnhjnallbddhnfmbllga
विवरण	A chrome extension for delivering recommendations to customer service representatives.
फ़ाइल का आकार	6.85 MB
स्थापना संख्या	135
वर्तमान संस्करण	0.0.1.31
अंतिम अपडेट	2024-02-15
प्रकाशन तिथि	2022-08-25
रेटिंग	1.00/5 कुल 1 रेटिंग्स
डेवलपर	Qualtrics LLC
ईमेल	[email protected]
भुगतान के प्रकार	free
समर्थित भाषाएँ	en-US
manifest.json
{ "update_url": "https:\/\/clients2.google.com\/service\/update2\/crx", "description": "A chrome extension for delivering recommendations to customer service representatives.", "version": "0.0.1.31", "key": "MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAtbSq4cvA+BDe66xsatV3Ortv98g0zYt0FKhvvA\/nPqBvtwVyes+bciI1RXUxAUTuz6T2vOOUYbE\/GV1\/kK0Hfu9FxcgpyDSf9QSLx1SXKpKrSn6EC9NS8YltD45zyNoym0nDlEc6yYfWw7lHRoYfGQcBWLfci7XX6PSeBjAu7Y+aHxQUBFPCGVBqOPOrD4MSpEM+iNVLvOzpXjadtaTWIk42qFJ+kRMN8\/Kl8D6xx8M6hlA7hGPr8tLlvqRRT4\/R5modjjJTT+aL3Y1tMLC7pDj8lyJD6Lf+\/F1vclpucAQF5c5IUpp59e8XqDBP2zpb4DUukbHrmsePO4uvAJ9dSQIDAQAB", "manifest_version": 3, "name": "Qualtrics Agent Assist", "background": { "service_worker": "background.bundle.js" }, "action": { "default_icon": "images\/icon-34.png", "default_popup": "action.html" }, "icons": { "128": "images\/icon-128.png" }, "permissions": [ "storage", "notifications", "unlimitedStorage", "tabs", "scripting" ], "host_permissions": [ "https:\/\/\/" ], "content_scripts": [ { "matches": [ "http:\/\/\/", "https:\/\/\/", "" ], "js": [ "contentScript.bundle.js" ], "css": [ "content.styles.css" ] } ], "devtools_page": "devtools.html", "web_accessible_resources": [ { "resources": [ "popup.html" ], "matches": [ "https:\/\/\/", "http:\/\/\/" ] } ], "externally_connectable": { "matches": [ "https:\/\/compass-dev.clarabridge.io\/", "https:\/\/compass-staging.clarabridge.io\/", "https:\/\/compass.clarabridge.io\/*" ] } }