gUnify Salesforce Connector AI

A cloud-based solution for Salesforce users who's hosted VOIP provider runs on the BroadWorks platform.

gUnify Salesforce Connector AI क्या है?

gUnify Salesforce Connector AI gUnify द्वारा विकसित एक क्रोम एक्सटेंशन है, और इसकी मुख्य विशेषता है "A cloud-based solution for Salesforce users who's hosted VOIP provider runs on the BroadWorks platform."।

एक्सटेंशन स्क्रीनशॉट्स

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एक्सएक्स एक्सटेंशन CRX फ़ाइल डाउनलोड करें

crx प्रारूप में gUnify Salesforce Connector AI एक्सटेंशन फ़ाइलें डाउनलोड करें, ब्राउज़र में क्रोम एक्सटेंशन को मैन्युअल रूप से स्थापित करें या दोस्तों के साथ crx फ़ाइलों को साझा करें ताकि क्रोम एक्सटेंशन को आसानी से स्थापित किया जा सके।

एक्सटेंशन उपयोग निर्देश

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Note: You must have a confirmation code to use the features of this extension.  Confirmation Codes can be obtained from your VoIP service provider running on the BroadWorks platform.
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The gUnify Salesforce Connector AI is a cloud-based solution for Salesforce users whose hosted VOIP provider runs on the BroadWorks platform. The application automatically logs all incoming and outgoing call data, captures the user call notes, and records this information in Salesforce.

The extension allows users to click-to-dial any number appearing in a Google Chrome browser and connects the call through their VoIP service provider.

- Click to Call
Click-to-dial any number appearing in a Google Chrome browser and connect the call through the VoIP service provider.

- Automated Call Logging
Automatically log all incoming and outgoing calls from VoIP service provider to Salesforce when the caller id or clicked number is matched to either a Salesforce contact or lead.

- Incoming/Outbound Screen Pop
Incoming screen pop with answer or decline and send to voicemail options. Call in progress screen pop with end call or open call log window options.  Missed call screen pop with call back or call back and open call log window options.

- Quick Add Phone Numbers to Salesforce 
Unrecognized numbers can be added to new or existing contacts, leads or accounts from the call log window.

- Call Tagging and Note Taking
Easy to use call tagging and note taking for all inbound/outbound calls, recorded in Salesforce contact, lead, or custom objects..  For calls to Salesforce contacts you have the option to associate the call to an Account,  Case, and Opportunity as well.

-  Administrator Role for  Account Wide Features
Admins can enable features account wide:call logging for un-matched numbers in Salesforce, auto open call log window, minimum character limits in call notes, and customizable call noting subject structure. 

-  Quick Access to Missed Calls and Calls not Logged
The reports tab in the gUnify Panel allows users to quickly view and act on missed calls, calls not logged to Salesforce, and calls that associated the multiple Salesforce contacts. 

- Background App Ability
gUnify Salesforce Connector AI can run in the background without any Chrome window or tab being open.  Chrome will start running in the background when the system is restarted allowing screen pop notifications to work without user action

For more information:
https://businesssupport.vonage.com/articles/Answer/gUnify-Salesforce-Connector                    

एक्सटेंशन की मूल जानकारी

नाम gUnify Salesforce Connector AI gUnify Salesforce Connector AI
ID fllpmnnphikdeefmmhmhbikpiiljfhme
आधिकारिक URL https://chromewebstore.google.com/detail/gunify-salesforce-connect/fllpmnnphikdeefmmhmhbikpiiljfhme
विवरण A cloud-based solution for Salesforce users who's hosted VOIP provider runs on the BroadWorks platform.
फ़ाइल का आकार 1.12 MB
स्थापना संख्या 363
वर्तमान संस्करण 2022.614.1620.1
अंतिम अपडेट 2022-07-05
प्रकाशन तिथि 2020-07-17
रेटिंग 5.00/5 कुल 1 रेटिंग्स
डेवलपर gUnify
ईमेल [email protected]
भुगतान के प्रकार free
एक्सटेंशन वेबसाइट http://www.gunify.com/site/Unified/Communications/Google/apps/salesforce_connector.html
सहायता पृष्ठ URL http://support.gunify.com/guides/salesforce-connector-ai/
गोपनीयता नीति पृष्ठ URL https://www.vonage.com/privacy-policy
समर्थित भाषाएँ en
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