Agent Helper for Zendesk

Empower your customer service agents with smart sentence autocomplete

Agent Helper for Zendesk क्या है?

Agent Helper for Zendesk https://swifteq.com द्वारा विकसित एक क्रोम एक्सटेंशन है, और इसकी मुख्य विशेषता है "Empower your customer service agents with smart sentence autocomplete"।

एक्सटेंशन स्क्रीनशॉट्स

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एक्सएक्स एक्सटेंशन CRX फ़ाइल डाउनलोड करें

crx प्रारूप में Agent Helper for Zendesk एक्सटेंशन फ़ाइलें डाउनलोड करें, ब्राउज़र में क्रोम एक्सटेंशन को मैन्युअल रूप से स्थापित करें या दोस्तों के साथ crx फ़ाइलों को साझा करें ताकि क्रोम एक्सटेंशन को आसानी से स्थापित किया जा सके।

एक्सटेंशन उपयोग निर्देश

                        Help your customer service agents write faster than the speed of light with AI-powered sentence autocomplete. No upfront investment required. Works out of the box, no need to spend weeks training complex AI models.

Agent Helper by Swifteq boosts the productivity of customer service teams by suggesting sentence completions that are relevant and personalized to each conversation.

Benefits to your team:
➤ Reduce repetitive typing while keeping a consistent tone, matching your brand style
➤ Boost agents productivity and reduce average handling times
➤ Works whether your team is using macros or not
➤ Increase support capacity and improve customer satisfaction

How it works:
Swifteq is leveraging Artificial Intelligence and unsupervised deep learning to automatically detect message-reply patterns in your historical helpdesk conversations. These patterns are then used to make sentence autocomplete suggestions to customer service agents based on what the customers are actually saying.

Getting started:
Enjoy free 14-day trial to evaluate Agent helper's value for your team.
Setup takes up to 5 minutes for the user: install, register, wait for the AI model to be built, and use!

Email us at [email protected] for more information.                    

एक्सटेंशन की मूल जानकारी

नाम Agent Helper for Zendesk Agent Helper for Zendesk
ID kfldmahbedbpalbpggpamkgiponfijkf
आधिकारिक URL https://chromewebstore.google.com/detail/agent-helper-for-zendesk/kfldmahbedbpalbpggpamkgiponfijkf
विवरण Empower your customer service agents with smart sentence autocomplete
फ़ाइल का आकार 101 KB
स्थापना संख्या 19
वर्तमान संस्करण 1.0.4
अंतिम अपडेट 2020-11-27
प्रकाशन तिथि 2020-10-01
डेवलपर https://swifteq.com
ईमेल [email protected]
भुगतान के प्रकार free
एक्सटेंशन वेबसाइट https://www.swifteq.com/agent-ai-helper-zendesk-support
समर्थित भाषाएँ en
manifest.json
{
    "update_url": "https:\/\/clients2.google.com\/service\/update2\/crx",
    "name": "Agent Helper for Zendesk",
    "description": "Empower your customer service agents with smart sentence autocomplete",
    "version": "1.0.4",
    "page_action": {
        "default_icon": {
            "16": "images\/logo16.png",
            "32": "images\/logo32.png"
        },
        "default_popup": "popup.html"
    },
    "icons": {
        "16": "images\/logo16.png",
        "48": "images\/logo48.png",
        "32": "images\/logo32.png"
    },
    "permissions": [
        "https:\/\/*.zendesk.com\/agent\/*",
        "activeTab",
        "storage",
        "declarativeContent"
    ],
    "manifest_version": 2,
    "background": {
        "scripts": [
            "background.js"
        ],
        "persistent": false
    },
    "content_scripts": [
        {
            "all_frames": true,
            "js": [
                "thirdParty\/jquery-3.5.1.min.js",
                "thirdParty\/popper-1.16.1.min.js",
                "thirdParty\/bootstrap-4.5.2.min.js",
                "content_script.js"
            ],
            "css": [
                "suggest.css"
            ],
            "matches": [
                "https:\/\/*.zendesk.com\/agent\/*"
            ],
            "run_at": "document_idle"
        }
    ],
    "web_accessible_resources": [
        "search.html"
    ]
}