Cos'è Tenfold Chrome Extension?

Tenfold Chrome Extension è un'estensione di Chrome sviluppata da Tenfold, e la sua funzione principale è "Tenfold Chrome Extension".

Screenshot dell'Estensione

Scarica il file CRX dell'estensione Tenfold Chrome Extension

Scarica i file di estensione Tenfold Chrome Extension in formato crx, installa manualmente le estensioni di Chrome nel browser o condividi i file crx con gli amici per installare facilmente le estensioni di Chrome.

Istruzioni per l'Uso dell'Estensione

Tenfold integrates enterprise CRMs and phone systems enabling contact center agents to better serve their customers via a robust agent UI. The Tenfold Chrome Extension is the agent facing portion of the Tenfold solution. The Tenfold Chrome Extension interacts with Tenfold Cloud and Google Firebase to provide functionality to it's end users including:

- Identify callers via the Tenfold UI by leveraging the contact center CRM as the system of record. Tenfold searches the CRM automatically using the phone number of the caller and presents the results to the agent.

- Capture notes about the interaction and save them to the CRM using the notepad in the Tenfold UI. This call data is available in Tenfold's dashboard and the CRM so that agents and supervisors can view analytics.

- Create and update cases or opportunities the contact center has associated with the caller.

- Click to dial phone numbers within the CRM and on any website in the Chrome browser using the build in phone number parser in the Tenfold UI. Additionally, the Tenfold Local Presence feature enables agents to initiate outbound dials to their existing customers using localized pre-registered numbers across different area codes.

- Launch online meetings with a single click from the Tenfold UI.

Tenfold is designed to integrate seamlessly with most enterprise CRMs and phone systems via out of the box API’s.

Informazioni di Base sull'Estensione

Nome	Tenfold Chrome Extension
ID	bhbjldpmfhkffdepkcalihjlgnljpeeh
URL Ufficiale	https://chromewebstore.google.com/detail/tenfold-chrome-extension/bhbjldpmfhkffdepkcalihjlgnljpeeh
Descrizione	Tenfold Chrome Extension
Dimensione del File	4.97 MB
Conteggio Installazioni	1,928
Versione Corrente	5.21.0
Ultimo Aggiornamento	2023-06-12
Data di Pubblicazione	2020-06-18
Sviluppatore	Tenfold
Email	[email protected]
Tipo di Pagamento	free
Sito Web dell'Estensione	https://tenfold.com
URL della Pagina di Aiuto	https://tenfold.com/support-center
URL della Pagina della Politica sulla Privacy	https://www.tenfold.com/privacy
Lingue Supportate	en-US
manifest.json
{ "update_url": "https:\/\/clients2.google.com\/service\/update2\/crx", "version": "5.21.0", "name": "Tenfold Chrome Extension", "short_name": " CE", "manifest_version": 3, "description": "Tenfold Chrome Extension", "background": { "service_worker": "background.js" }, "action": { "default_title": "Open Tenfold App", "default_popup": "popup.html" }, "content_scripts": [ { "all_frames": true, "matches": [ "" ], "run_at": "document_idle", "match_about_blank": true, "js": [ "ctdContent.js" ], "css": [ "ctdStyles.css" ] } ], "icons": { "16": "img\/icon-16.png", "48": "img\/icon-48.png", "128": "img\/icon-128.png" }, "web_accessible_resources": [ { "resources": [ "static-assets", "\/index.html", "\/ctdInit.js", "\/fonts\/.ttf", "\/fonts\/.woff2", "\/fonts\/.eot", "\/img\/.svg", "\/img\/.png", "\/imgs\/.svg", "\/imgs\/.png", "\/locale\/.json", "\/parsers\/.js", "\/sounds\/.wav", "shared\/.ttf" ], "matches": [ "" ] } ], "permissions": [ "clipboardRead", "clipboardWrite", "notifications", "storage", "scripting" ], "host_permissions": [ "http:\/\/\/", "https:\/\/\/" ], "content_security_policy": { "extension_pages": "default-src 'self'; media-src ; connect-src ws:\/\/localhost:* http:\/\/127.0.0.1:* https:\/\/.googleapis.com https:\/\/.tenfold.com wss:\/\/.tenfold.com https:\/\/.firebaseio.com wss:\/\/.firebaseio.com wss:\/\/.ringcentral.com:8083; style-src * 'unsafe-inline' 'self' blob:; img-src 'self' 'unsafe-inline' 'unsafe-eval' data: chrome-extension: https:\/\/tenfold-user-profile-pictures.s3.amazonaws.com https:\/\/.cloudfront.net https:\/\/.google.com; font-src 'self' data: https:\/\/.gstatic.com; frame-src 'self' https:\/\/.googleapis.com https:\/\/*.firebaseio.com" }, "commands": { "toggle": { "suggested_key": { "default": "Ctrl+Shift+Y" }, "description": "Toggle CE Content" } } }