gUnify Zendesk Connector AIとは何ですか？

gUnify Zendesk Connector AIはgUnifyによって開発されたChromeの拡張機能で、その主な機能は「A cloud-based solution for Zendesk users who's hosted VOIP provider runs on the BroadWorks platform.」です。

拡張機能のスクリーンショット

gUnify Zendesk Connector AI拡張機能のCRXファイルをダウンロード

gUnify Zendesk Connector AI拡張子のファイルをcrx形式でダウンロードし、ブラウザにChrome拡張機能を手動でインストールするか、crxファイルを友達と共有して簡単にChrome拡張機能をインストールします。

拡張機能の使用方法

The gUnify Zendesk Connector AI is a cloud-based solution for Zendesk users whose hosted VOIP provider runs on the BroadWorks platform. The application automatically creates cases, logs all incoming and outgoing call data, captures the user's call notes, and records this information in Zendesk..

******************************
Note: You must have a confirmation code to use the features of this extension. Confirmation Codes can be obtained from your VoIP service provider running on the BroadWorks platform.

******************************

The extension allows users to click-to-dial any number appearing in a Google Chrome browser and connects the call through their VoIP service provider.

- Click to Call
Click-to-dial any number appearing in a Google Chrome browser and connect the call through the VoIP service provider.

- Automated Call Logging
Automatically log all incoming and outgoing calls from VoIP service provider to Salesforce when the caller id or clicked number is matched to either a Salesforce contact or lead.

- Incoming/Outbound Screen Pop
Incoming screen pop with answer or decline and send to voicemail options. Call in progress screen pop with end call or open call log window options. Missed call screen pop with call back or call back and open call log window options.

- Quick Add Cases and People to Zendesk
Unrecognized numbers can be added to new or existing cases from the call log window.

- Call Tagging and Note Taking
Easy to use call tagging and note taking for all inbound/outbound calls, recorded in Zendesk case comments.

For more information:
https://businesssupport.vonage.com/articles/Answer/gUnify-Zendesk-Connector

拡張機能の基本情報

名前	gUnify Zendesk Connector AI
ID	bfpdcllfjfndknimpfjmgbpngcebckjc
公式URL	https://chromewebstore.google.com/detail/gunify-zendesk-connector/bfpdcllfjfndknimpfjmgbpngcebckjc
説明	A cloud-based solution for Zendesk users who's hosted VOIP provider runs on the BroadWorks platform.
ファイルサイズ	1.15 MB
インストール数	44
現在のバージョン	2022.614.1619.1
最終更新日	2022-07-05
公開日	2020-07-03
評価	3.00/5 合計 1 レビュー
開発者	gUnify
Eメール	[email protected]
支払い方法	free
拡張機能のウェブサイト	http://www.gunify.com/site/Unified/Communications/Google/apps/zendesk_connector.html
ヘルプページのURL	http://support.gunify.com/guides/zendesk-connector-ai
プライバシーポリシーページのURL	https://www.vonage.com/privacy-policy
対応言語	en
manifest.json
{ "update_url": "https:\/\/clients2.google.com\/service\/update2\/crx", "name": "gUnify Zendesk Connector AI", "description": "A cloud-based solution for Zendesk users who's hosted VOIP provider runs on the BroadWorks platform.", "version": "2022.614.1619.1", "homepage_url": "http:\/\/www.gunify.com", "default_locale": "en", "content_scripts": [ { "run_at": "document_end", "matches": [ "http:\/\/\/", "https:\/\/\/" ], "exclude_matches": [ "https:\/\/app.vonage.com\/", "https:\/\/app.nexvon.com\/", "https:\/\/app.vocal-dev.com\/", "https:\/\/.app.vocal-dev.com\/", "https:\/\/app.qa5.vocal-qa.com\/", "https:\/\/app.qa6.vocal-qa.com\/", "https:\/\/app.qa7.vocal-qa.com\/" ], "js": [ "js\/script.js" ], "all_frames": true, "css": [ "css\/content.css" ] } ], "browser_action": { "default_title": "__MSG_default_title__", "default_icon": "images\/16.png", "default_popup": "popup.html" }, "web_accessible_resources": [ "images\/c2d.png", "images\/gu_phone.png", "images\/new-window.png", "login.html", "userauth.html", "register.html", "call.html", "custom_fields.html", "css\/font-awesome\/font\/fontawesome-webfont.woff", "css\/font-awesome\/font\/fontawesome-webfont.ttf", "css\/font-awesome\/font\/fontawesome-webfont.svg", "css\/font-awesome\/font\/fontawesome-webfont.eot" ], "background": { "page": "background.html" }, "icons": { "16": "images\/16.png", "48": "images\/48.png", "128": "images\/128.png" }, "permissions": [ "contextMenus", "background", "storage", "notifications", "tabs", "https:\/\/ucb.gunify.com\/", "https:\/\/.gnfyor0.qa.vonagenetworks.net\/", "https:\/\/hamster-ucb-lb.gnfyva0.dev.vonagenetworks.net\/", "http:\/\/ucb.gunify.com\/", "http:\/\/hamster-ucb-lb.gnfyva0.dev.vonagenetworks.net\/", "http:\/\/.gnfyor0.qa.vonagenetworks.net\/" ], "omnibox": { "keyword": "-gu" }, "manifest_version": 2 }