Agent Helper for Zendesk
Empower your customer service agents with smart sentence autocomplete
Agent Helper for Zendeskとは何ですか？
Agent Helper for Zendeskはhttps://swifteq.comによって開発されたChromeの拡張機能で、その主な機能は「Empower your customer service agents with smart sentence autocomplete」です。
拡張機能のスクリーンショット
Agent Helper for Zendesk拡張機能のCRXファイルをダウンロード
Agent Helper for Zendesk拡張子のファイルをcrx形式でダウンロードし、ブラウザにChrome拡張機能を手動でインストールするか、crxファイルを友達と共有して簡単にChrome拡張機能をインストールします。
拡張機能の使用方法
Help your customer service agents write faster than the speed of light with AI-powered sentence autocomplete. No upfront investment required. Works out of the box, no need to spend weeks training complex AI models.
Agent Helper by Swifteq boosts the productivity of customer service teams by suggesting sentence completions that are relevant and personalized to each conversation.
Benefits to your team:
➤ Reduce repetitive typing while keeping a consistent tone, matching your brand style
➤ Boost agents productivity and reduce average handling times
➤ Works whether your team is using macros or not
➤ Increase support capacity and improve customer satisfaction
How it works:
Swifteq is leveraging Artificial Intelligence and unsupervised deep learning to automatically detect message-reply patterns in your historical helpdesk conversations. These patterns are then used to make sentence autocomplete suggestions to customer service agents based on what the customers are actually saying.
Getting started:
Enjoy free 14-day trial to evaluate Agent helper's value for your team.
Setup takes up to 5 minutes for the user: install, register, wait for the AI model to be built, and use!
Email us at [email protected] for more information. 拡張機能の基本情報
| 名前 |  Agent Helper for Zendesk |
| ID | kfldmahbedbpalbpggpamkgiponfijkf |
| 公式URL | https://chromewebstore.google.com/detail/agent-helper-for-zendesk/kfldmahbedbpalbpggpamkgiponfijkf |
| 説明 | Empower your customer service agents with smart sentence autocomplete |
| ファイルサイズ | 101 KB |
| インストール数 | 19 |
| 現在のバージョン | 1.0.4 |
| 最終更新日 | 2020-11-27 |
| 公開日 | 2020-10-01 |
| 開発者 | https://swifteq.com |
| Eメール | [email protected] |
| 支払い方法 | free |
| 拡張機能のウェブサイト | https://www.swifteq.com/agent-ai-helper-zendesk-support |
| 対応言語 | en |
| manifest.json | |
{
"update_url": "https:\/\/clients2.google.com\/service\/update2\/crx",
"name": "Agent Helper for Zendesk",
"description": "Empower your customer service agents with smart sentence autocomplete",
"version": "1.0.4",
"page_action": {
"default_icon": {
"16": "images\/logo16.png",
"32": "images\/logo32.png"
},
"default_popup": "popup.html"
},
"icons": {
"16": "images\/logo16.png",
"48": "images\/logo48.png",
"32": "images\/logo32.png"
},
"permissions": [
"https:\/\/*.zendesk.com\/agent\/*",
"activeTab",
"storage",
"declarativeContent"
],
"manifest_version": 2,
"background": {
"scripts": [
"background.js"
],
"persistent": false
},
"content_scripts": [
{
"all_frames": true,
"js": [
"thirdParty\/jquery-3.5.1.min.js",
"thirdParty\/popper-1.16.1.min.js",
"thirdParty\/bootstrap-4.5.2.min.js",
"content_script.js"
],
"css": [
"suggest.css"
],
"matches": [
"https:\/\/*.zendesk.com\/agent\/*"
],
"run_at": "document_idle"
}
],
"web_accessible_resources": [
"search.html"
]
} | |
