Click to Call CTI for CRM

Click to Call dialing from web pages, integration with any softphone, screen pops in Salesforce and other CRMs

Click to Call CTI for CRM란 무엇입니까?

Click to Call CTI for CRM은(는) https://www.thirdlane.com에 의해 개발된 Chrome 확장 프로그램으로, 주요 기능은 "Click to Call dialing from web pages, integration with any softphone, screen pops in Salesforce and other CRMs"입니다.

확장 프로그램 스크린샷

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Click to Call CTI for CRM 확장 프로그램 CRX 파일 다운로드

크롬 확장 프로그램을 crx 형식으로 다운로드하여 브라우저에 수동으로 설치하거나 crx 파일을 친구들과 공유하여 쉽게 크롬 확장 프로그램을 설치하세요.

확장 프로그램 사용 설명서

                        Click to Call, also known as Click2Call, or Click to Dial allows you to click a phone number on any web page and make a phone call.

Click to Call CTI for CRM extension by Thirdlane converts phone numbers on web pages into clickable links to allow quick dialing and integrates with various CRMs and Service Desk applications. 

With Click to Call CTI for CRM extension you can:

■ Use Click to Call CTI for CRM integration extension with or without other Thirdlane products 

Click to Call CTI for CRM extension works best when used with Thirdlane PBX or Thirdlane Multi Tenant PBX, and alongside the desktop version of Thirdlane Connect. When used with Thirdlane PBXs it can also work with your desk or mobile phone. You can also use this extension with any desktop soft phone that works with your telephony server. 

■ Use Click to Call while you work inside your CRM

 Login into your web based CRM, and Click to Call CTI for CRM extension will find callers or contacts on active calls and display contact or lead information (screen pop).

■ Choose one of the popular CRMs - Salesforce, Zoho, Zendesk, Freshdesk and others

 If you tell us about your CRM and we will be happy to add it to Click to Call CTI for CRM extension
 
■ Easily add call notes to CRM 

 You can add call notes for all the incoming and outgoing calls

■ Combine Click to Call CTI for CRM extension with Thirdlane Connect

This way you can use Click to Call CTI for CRM extension for Click2Call ( Click to Call ) and Thirdlane Connect for voice and video calls, instant messaging, voice and video conferencing, and CRM integration.

Visit https://thirdlane.com for more information about Thirdlane.


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Change Log:


0.0.1
Initial version

1.0.2
Full refactoring.
Added Thirdlane Telephony SDK, new popups(config, dialer), new settings page, additional lookup url

1.0.3
Fixed configuration screen, added Spanish language support

1.0.4
Added click2-call and phone number lookup for Salesforce

1.0.5
Fixed telephony channel subscription

1.0.6
Minor bug fixes

1.0.7
Telephony SDK update

1.0.9
Support for Unicode

1.0.10
Added click to call and phone number lookup for Freshdesk

1.0.11
Improved Freshdesk support

1.0.14
Added click to call and phone number lookup for Smart Advocate

1.0.19
Added click to call and phone number lookup for Zoho CRM

1.1.2
Added click to call and phone number lookup for Pipedrive CRM

2.0.1
Major refactoring

2.0.11
Salesforce lookup bug fix

2.1.10
Fixes to Smart Advocate support

2.1.12
Added click to call and phone number lookup for Zendesk

2.2.2
Telephony API changes

2.2.20
Internal messaging core bug fix

2.3.2
Update to support new Google security policy
Fixes for display of data entered by the user

3.0.3
Fix for excessive CPU utilization, major performance improvements

3.0.4
Context menu bug fix

3.0.5
Added dial prefix, updated number recognition exceptions

3.0.6
Adapted desktop notification rules

4.0.7
Minor bug fixes

4.0.8
Minor bug fixes

4.0.9
Fixed settings UI
=================                    

확장 프로그램 기본 정보

이름 Click to Call CTI for CRM Click to Call CTI for CRM
ID cbjgpemimjmpbldgimfocbanmmkoefbi
공식 URL https://chromewebstore.google.com/detail/click-to-call-cti-for-crm/cbjgpemimjmpbldgimfocbanmmkoefbi
설명 Click to Call dialing from web pages, integration with any softphone, screen pops in Salesforce and other CRMs
파일 크기 2.37 MB
설치 횟수 4,145
현재 버전 3.0.9
최근 업데이트 2023-08-17
출시 날짜 2019-07-08
평점 4.71/5 총 35 개의 평점
개발자 https://www.thirdlane.com
이메일 [email protected]
결제 유형 free
확장 프로그램 웹 사이트 https://www.thirdlane.com/products/thirdlane-web-dialer
도움말 페이지 URL https://www.thirdlane.com/products/thirdlane-web-dialer
개인정보 보호 정책 페이지 URL https://www.thirdlane.com/thirdlane-connect-privacy-policy
지원되는 언어 en,es,ru
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