Tenfold란 무엇입니까?

Tenfold은(는) https://dashboard.tenfold.com에 의해 개발된 Chrome 확장 프로그램으로, 주요 기능은 "Have Better Customer Conversations"입니다.

확장 프로그램 스크린샷

Tenfold 확장 프로그램 CRX 파일 다운로드

크롬 확장 프로그램을 crx 형식으로 다운로드하여 브라우저에 수동으로 설치하거나 crx 파일을 친구들과 공유하여 쉽게 크롬 확장 프로그램을 설치하세요.

확장 프로그램 사용 설명서

Tenfold integrates enterprise CRMs and phone systems enabling contact center agents to better serve their customers via a robust agent UI. The Tenfold Chrome Extension is the agent facing portion of the Tenfold solution. The Tenfold Chrome Extension interacts with Tenfold Cloud and Google Firebase to provide functionality to it's end users including:

- Identify callers via the Tenfold UI by leveraging the contact center CRM as the system of record. Tenfold searches the CRM automatically using the phone number of the caller and presents the results to the agent.

- Capture notes about the interaction and save them to the CRM using the notepad in the Tenfold UI. This call data is available in Tenfold's dashboard and the CRM so that agents and supervisors can view analytics.

- Create and update cases or opportunities the contact center has associated with the caller.

- Click to dial phone numbers within the CRM and on any website in the Chrome browser using the build in phone number parser in the Tenfold UI. Additionally, the Tenfold Local Presence feature enables agents to initiate outbound dials to their existing customers using localized pre-registered numbers across different area codes.

- Leave pre-recorded voicemails when calling existing customers. This enables contact centers to offer a higher quality and consistent experience while saving the agent time on each call.

- Launch online meetings with a single click from the Tenfold UI.

Tenfold is designed to integrate seamlessly with most enterprise CRMs and phone systems via out of the box API’s.

확장 프로그램 기본 정보

이름	Tenfold
ID	ibgkfepjabgnmpjojcnbcjfgeoklfdfk
공식 URL	https://chromewebstore.google.com/detail/tenfold/ibgkfepjabgnmpjojcnbcjfgeoklfdfk
설명	Have Better Customer Conversations
파일 크기	18.46 MB
설치 횟수	39,309
현재 버전	2020.3.20
최근 업데이트	2020-03-07
출시 날짜	2020-03-06
평점	4.23/5 총 44 개의 평점
개발자	https://dashboard.tenfold.com
이메일	[email protected]
결제 유형	free
확장 프로그램 웹 사이트	https://tenfold.com
도움말 페이지 URL	https://tenfold.com/support-center
개인정보 보호 정책 페이지 URL	https://www.tenfold.com/privacy
지원되는 언어	de,en,fr,nl,da,es,it,pl,sv
manifest.json
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