OnSIP Call Assistant란 무엇입니까?

OnSIP Call Assistant은(는) OnSIP에 의해 개발된 Chrome 확장 프로그램으로, 주요 기능은 "OnSIP customers can maximize workday efficiency with click-to-call, caller ID popups, and Zendesk & Highrise integration."입니다.

확장 프로그램 스크린샷

OnSIP Call Assistant 확장 프로그램 CRX 파일 다운로드

크롬 확장 프로그램을 crx 형식으로 다운로드하여 브라우저에 수동으로 설치하거나 crx 파일을 친구들과 공유하여 쉽게 크롬 확장 프로그램을 설치하세요.

확장 프로그램 사용 설명서

This extension offers the ability to click-to-call phone numbers in a web page and displays caller-ID browser notifications for incoming calls. Zendesk users can take advantage of automatic ticket generation with caller identifying information. If you are a Highrise user, keep track of communications with auto-call logging in Highrise. To use this plugin, you MUST be an OnSIP CUSTOMER.

Features

1. Click-to-Call: No more dialing! Phone numbers on web pages turn into clickable links for an instant call
2. Caller ID Browser Notifications: Popups will alert you of incoming calls (can disable)
3. Zendesk Integration: Auto generates tickets with enhanced caller ID
4. Highrise Integration: Auto logs calls with your Highrise contacts

OnSIP Call Assistant Instructions:
1. You must be an OnSIP (www.onsip.com) customer to use this plugin.
2. Download the extension.
3. Single-click on the extension's icon to toggle the extension ON or OFF
4. In your Chrome browser, select Window > Extensions > Options under “OnSIP Call Assistant” to open the "Settings" page where you can enter your SIP address and password.
5. At the top of the browser, confirm to allow browser pop-up notifications. Otherwise, you will not receive Caller ID popups.
6. After installing the extension, all phone numbers on the pages you visit will be converted into links, which will initiate a phone call when you click them. A phone number link will be easily recognizable by the phone icon, which will appear when you hover your mouse over it.

OnSIP Call Assistant with Highrise Instructions:
1. If you have a Highrise account, go back to the Options menu. (In Chrome, select Window > Extensions > Options)
2. Enter your Highrise domain and API Key in the appropriate fields. Note: If you have any questions about either of these fields, simply hover over the question mark for a tip.
3. Select your timezone from the dropdown.
4. Once you have entered the appropriate fields, click Save.
5. Now, all calls with Highrise contacts will be auto-logged as a note in the contact’s profile.

OnSIP Call Assistant with Zendesk Instructions:
1. If you have a Zendesk account, go back to the Options menu. (In Chrome, select Window > Extensions > Find OnSIP Call Assistant > Options. Or, right click on the Call Assistant icon in the top right hand corner of your browser and select 'Options')
2. Select the Applications Integrations dropdown and choose Zendesk Integration.
3. Enter your Zendesk URL, Zendesk Email Account, Zendesk API token in the appropriate fields. Note: If you have any questions about either of these fields, simply hover over the question mark for a tip.
4. Once you have entered the appropriate fields, click Save.
5. Now, all inbound calls will auto-generate a ticket with caller identification info. The ticket will be assigned to the agent (you) who answered the call and opened in the agent's (your) portal

Visit our Highrise Integration page at https://info.onsip.com/highrise for a video demo.
Visit our Zendesk Integration page at https://info.onsip.com/zendesk for a video demo.

확장 프로그램 기본 정보

이름	OnSIP Call Assistant
ID	pceelmncccldedfkcgjkpemakjbapnpg
공식 URL	https://chromewebstore.google.com/detail/onsip-call-assistant/pceelmncccldedfkcgjkpemakjbapnpg
설명	OnSIP customers can maximize workday efficiency with click-to-call, caller ID popups, and Zendesk & Highrise integration.
파일 크기	606 KB
설치 횟수	1,428
현재 버전	1.8.0.28
최근 업데이트	2023-06-23
출시 날짜	2019-03-08
평점	3.20/5 총 25 개의 평점
개발자	OnSIP
이메일	[email protected]
결제 유형	free
확장 프로그램 웹 사이트	https://www.onsip.com/
도움말 페이지 URL	https://support.onsip.com/hc/en-us/articles/203981870-OnSIP-Call-Assistant-for-Google-Chrome
지원되는 언어	en
manifest.json
{ "update_url": "https:\/\/clients2.google.com\/service\/update2\/crx", "name": "OnSIP Call Assistant", "version": "1.8.0.28", "manifest_version": 2, "description": "OnSIP customers can maximize workday efficiency with click-to-call, caller ID popups, and Zendesk & Highrise integration.", "icons": { "16": "images\/icon-16.png", "19": "images\/icon-19.png", "48": "images\/icon-48.png", "128": "images\/icon-128.png" }, "browser_action": { "default_title": "Disable OnSIP extension", "default_icon": "images\/icon-19.png" }, "options_ui": { "page": "options\/setup\/index.html" }, "background": { "page": "bg_page.html" }, "permissions": [ "webRequest", "webRequestBlocking", "notifications", "idle", "tabs", "https:\/\/.zendesk.com\/", "https:\/\/.highrisehq.com\/", "https:\/\/.onsip.com\/", "file:\/\/\/" ], "content_security_policy": "default-src 'self'; connect-src https: wss:; img-src ; script-src 'self' https:\/\/ssl.google-analytics.com https:\/\/.onsip.com https:\/\/.highrisehq.com https:\/\/.zendesk.com;", "web_accessible_resources": [ "images\/icon-48.png", "images\/icon-phone.png", "js\/libraries\/jquery.js", "js\/utils.js", "js\/content_page.js", "js\/libraries\/strophe.js", "js\/libraries\/ox.js" ], "content_scripts": [ { "matches": [ "http:\/\/\/", "https:\/\/\/", "file:\/\/\/" ], "js": [ "js\/libraries\/jquery.js", "js\/utils.js", "js\/content_page.js" ], "css": [ "css\/content_page.css" ], "run_at": "document_end", "all_frames": true } ] }