Forethought Assist

The knowledge you need to do your job from anywhere.

Wat is Forethought Assist?

Forethought Assist is een Chrome-extensie ontwikkeld door Forethought AI, en de belangrijkste functie is "The knowledge you need to do your job from anywhere.".

Extensie Screenshots

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Download het CRX-bestand van de extensie Forethought Assist

Download Forethought Assist-extensiebestanden in crx-indeling, installeer Chrome-extensies handmatig in de browser of deel de crx-bestanden met vrienden om Chrome-extensies eenvoudig te installeren.

Instructies voor het Gebruik van de Extensie

                        If you’re like most support agents, you spend over a third of your time looking for information from all kinds of sources so you can give customers an accurate answer.

Now you can use Forethought Assist to increase your productivity and deliver better customer experiences, all within a browser extension!

Start saving hours of work by getting exactly what you need to send the customer, reducing time to resolution and increasing CSAT.

ABOUT FORETHOUGHT ASSIST:
Forethought Assist suggests answers to support tickets using true AI. New teammates get up to speed quickly, and veterans can find the answers they know are there faster than ever.

With Forethought Assist, you can also find the right solution to a customer problem with a quick search. Forethought accesses data from multiple sources instantly and delivers the best answer for each situation.

WHY FORETHOUGHT ASSIST?
- Optimized for your workflow: requires little or no training
- Smarter search: uses Natural Language Understanding to suggest the best answers
- Quick actions: past solutions and answers surface to the top, allowing you to apply them with a single click
- Custom filters: select knowledge sources that work best for you
- Works across channels: get answers to your agents for email, chat, or phone queues

DON’T HAVE FORETHOUGHT ASSIST?
No problem. Learn how to get started here: https://www.forethought.ai/assist                    

Basisinformatie over de Extensie

Naam Forethought Assist Forethought Assist
ID dcbmjjachokjjbofinpakpebaeckdhbc
Officiële URL https://chromewebstore.google.com/detail/forethought-assist/dcbmjjachokjjbofinpakpebaeckdhbc
Beschrijving The knowledge you need to do your job from anywhere.
Bestandsgrootte 5.42 MB
Aantal Installaties 2,383
Huidige Versie 1.5.8
Laatst Bijgewerkt 2024-02-20
Publicatiedatum 2023-04-21
Beoordeling 5.00/5 Totaal 4 Beoordelingen
Ontwikkelaar Forethought AI
E-mail [email protected]
Betalingswijze free
Extensiewebsite https://www.forethought.ai/assist
Help Pagina-URL https://www.forethought.ai/contact-us
URL van de Privacybeleid Pagina https://www.forethought.ai/privacy
Ondersteunde Talen en-US
manifest.json
{
    "update_url": "https:\/\/clients2.google.com\/service\/update2\/crx",
    "short_name": "Forethought Assist",
    "name": "Forethought Assist",
    "description": "The knowledge you need to do your job from anywhere.",
    "version": "1.5.8",
    "manifest_version": 3,
    "icons": {
        "16": "favicon.ico",
        "48": "favicon.ico",
        "128": "favicon.ico"
    },
    "key": "MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAi6rlY2hCjYpR2zBIg1pmMvkTR25ZlksvCfv7Fq2WkWJiO8Koz9dz+bYkWeObjBq\/3T+Gvm\/c19dVWqNxJzPrjaqFqgU\/ZOvKJI9kCfY0A\/IUt+bdntCtQDLEsT+VJZ1s+oEYQuPyXP\/pu2qCUsUWw11zGN5M\/WgAj\/QFxaIM8nGMmFGaTRpDBUVgqB658wLP4gWkrF23DH4FAWR3sg6zRov3e9PF93tabyidiPm0pumcZHj36FqaVKDtK5N1Oc8lzKxjLZ7qJtXAjXfEH8QermIh9fGMV4AmGCLcIS5HhkmE6GKxv63voCn8cu851yGSju0ZbbtF3rD0OPeRqNsVtwIDAQAB",
    "background": {
        "service_worker": "background.bundle.js"
    },
    "content_scripts": [
        {
            "matches": [
                "https:\/\/*\/*"
            ],
            "js": [
                "content.bundle.js"
            ]
        },
        {
            "matches": [
                "https:\/\/*.force.com\/*"
            ],
            "include_globs": [
                "*email\/htmlbody\/htmlbody*",
                "*lightning\/r\/Case*",
                "*agathaanswers__AgathaAnswers*"
            ],
            "js": [
                "content.bundle.js"
            ],
            "all_frames": true
        },
        {
            "matches": [
                "https:\/\/*.lightning.com\/*"
            ],
            "include_globs": [
                "*agathaanswers__AgathaAnswers*"
            ],
            "js": [
                "content.bundle.js"
            ],
            "all_frames": true
        },
        {
            "matches": [
                "https:\/\/*.zdusercontent.com\/*"
            ],
            "js": [
                "zaf.min.js",
                "content.bundle.js"
            ],
            "exclude_globs": [
                "*372e70c493a92ec350a5e323bbc3fa9b*",
                "*10.apps*",
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                "*0081071b05bece86ff68d027561fbed5*",
                "*206405.apps*"
            ],
            "all_frames": true
        }
    ],
    "externally_connectable": {
        "matches": [
            "https:\/\/*.forethought.app\/*"
        ]
    },
    "web_accessible_resources": [
        {
            "resources": [
                "assets\/*",
                "content.css",
                "satellite.bundle.js",
                "zaf.min.js"
            ],
            "matches": [
                "https:\/\/*\/*"
            ]
        }
    ],
    "action": {
        "default_popup": "popup.html",
        "default_title": "Forethought Assist",
        "default_icon": {
            "16": "favicon.ico",
            "48": "favicon.ico",
            "128": "favicon.ico"
        }
    },
    "permissions": [
        "storage",
        "tabs",
        "activeTab"
    ],
    "host_permissions": [
        "https:\/\/*\/*"
    ],
    "commands": {
        "open-sidebar": {
            "suggested_key": {
                "default": "Ctrl+W",
                "mac": "MacCtrl+W"
            },
            "description": "Opens Assist Anywhere if available."
        }
    }
}