Wat is Qualtrics Agent Assist?

Qualtrics Agent Assist is een Chrome-extensie ontwikkeld door Qualtrics LLC, en de belangrijkste functie is "A chrome extension for delivering recommendations to customer service representatives.".

Extensie Screenshots

Download het CRX-bestand van de extensie Qualtrics Agent Assist

Download Qualtrics Agent Assist-extensiebestanden in crx-indeling, installeer Chrome-extensies handmatig in de browser of deel de crx-bestanden met vrienden om Chrome-extensies eenvoudig te installeren.

Instructies voor het Gebruik van de Extensie

In-the-moment coaching and resources for contact center agents during customer calls and creation of intelligent call recaps after calls end.
Qualtrics Agent Assist is powered by Qualtrics’ industry-leading natural language understanding, machine learning capabilities, and AI to help agents be more productive and effective, save time, and deliver great customer service.
Embedded directly in agents’ browsers, this Qualtrics Agent Assist houses two capabilities that support agents in serving customers efficiently and effectively:
- Real-Time Agent Assist - Gives agents contextual resources and coaching in-the-moment to drive every call towards the best outcome
- Automated Call Summaries - Once a customer call ends, generates an intelligent call recap with all important information in seconds

Basisinformatie over de Extensie

Naam	Qualtrics Agent Assist
ID	ecpihoadheabnnhjnallbddhnfmbllga
Officiële URL	https://chromewebstore.google.com/detail/qualtrics-agent-assist/ecpihoadheabnnhjnallbddhnfmbllga
Beschrijving	A chrome extension for delivering recommendations to customer service representatives.
Bestandsgrootte	6.85 MB
Aantal Installaties	135
Huidige Versie	0.0.1.31
Laatst Bijgewerkt	2024-02-15
Publicatiedatum	2022-08-25
Beoordeling	1.00/5 Totaal 1 Beoordelingen
Ontwikkelaar	Qualtrics LLC
E-mail	[email protected]
Betalingswijze	free
Ondersteunde Talen	en-US
manifest.json
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