Agent Helper for Zendesk

Empower your customer service agents with smart sentence autocomplete

Wat is Agent Helper for Zendesk?

Agent Helper for Zendesk is een Chrome-extensie ontwikkeld door https://swifteq.com, en de belangrijkste functie is "Empower your customer service agents with smart sentence autocomplete".

Extensie Screenshots

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Download het CRX-bestand van de extensie Agent Helper for Zendesk

Download Agent Helper for Zendesk-extensiebestanden in crx-indeling, installeer Chrome-extensies handmatig in de browser of deel de crx-bestanden met vrienden om Chrome-extensies eenvoudig te installeren.

Instructies voor het Gebruik van de Extensie

                        Help your customer service agents write faster than the speed of light with AI-powered sentence autocomplete. No upfront investment required. Works out of the box, no need to spend weeks training complex AI models.

Agent Helper by Swifteq boosts the productivity of customer service teams by suggesting sentence completions that are relevant and personalized to each conversation.

Benefits to your team:
➤ Reduce repetitive typing while keeping a consistent tone, matching your brand style
➤ Boost agents productivity and reduce average handling times
➤ Works whether your team is using macros or not
➤ Increase support capacity and improve customer satisfaction

How it works:
Swifteq is leveraging Artificial Intelligence and unsupervised deep learning to automatically detect message-reply patterns in your historical helpdesk conversations. These patterns are then used to make sentence autocomplete suggestions to customer service agents based on what the customers are actually saying.

Getting started:
Enjoy free 14-day trial to evaluate Agent helper's value for your team.
Setup takes up to 5 minutes for the user: install, register, wait for the AI model to be built, and use!

Email us at [email protected] for more information.                    

Basisinformatie over de Extensie

Naam Agent Helper for Zendesk Agent Helper for Zendesk
ID kfldmahbedbpalbpggpamkgiponfijkf
Officiële URL https://chromewebstore.google.com/detail/agent-helper-for-zendesk/kfldmahbedbpalbpggpamkgiponfijkf
Beschrijving Empower your customer service agents with smart sentence autocomplete
Bestandsgrootte 101 KB
Aantal Installaties 19
Huidige Versie 1.0.4
Laatst Bijgewerkt 2020-11-27
Publicatiedatum 2020-10-01
Ontwikkelaar https://swifteq.com
E-mail [email protected]
Betalingswijze free
Extensiewebsite https://www.swifteq.com/agent-ai-helper-zendesk-support
Ondersteunde Talen en
manifest.json
{
    "update_url": "https:\/\/clients2.google.com\/service\/update2\/crx",
    "name": "Agent Helper for Zendesk",
    "description": "Empower your customer service agents with smart sentence autocomplete",
    "version": "1.0.4",
    "page_action": {
        "default_icon": {
            "16": "images\/logo16.png",
            "32": "images\/logo32.png"
        },
        "default_popup": "popup.html"
    },
    "icons": {
        "16": "images\/logo16.png",
        "48": "images\/logo48.png",
        "32": "images\/logo32.png"
    },
    "permissions": [
        "https:\/\/*.zendesk.com\/agent\/*",
        "activeTab",
        "storage",
        "declarativeContent"
    ],
    "manifest_version": 2,
    "background": {
        "scripts": [
            "background.js"
        ],
        "persistent": false
    },
    "content_scripts": [
        {
            "all_frames": true,
            "js": [
                "thirdParty\/jquery-3.5.1.min.js",
                "thirdParty\/popper-1.16.1.min.js",
                "thirdParty\/bootstrap-4.5.2.min.js",
                "content_script.js"
            ],
            "css": [
                "suggest.css"
            ],
            "matches": [
                "https:\/\/*.zendesk.com\/agent\/*"
            ],
            "run_at": "document_idle"
        }
    ],
    "web_accessible_resources": [
        "search.html"
    ]
}