Co to jest Qualtrics Agent Assist?

Qualtrics Agent Assist to rozszerzenie Chrome opracowane przez Qualtrics LLC, a jego główną funkcją jest „A chrome extension for delivering recommendations to customer service representatives.”.

Zrzuty ekranu rozszerzenia

Pobierz plik CRX rozszerzenia Qualtrics Agent Assist

Pobierz pliki rozszerzeń Qualtrics Agent Assist w formacie crx, zainstaluj ręcznie rozszerzenia Chrome w przeglądarce lub udostępnij pliki crx znajomym, aby łatwo zainstalować rozszerzenia Chrome.

Instrukcja Użytkowania Rozszerzenia

In-the-moment coaching and resources for contact center agents during customer calls and creation of intelligent call recaps after calls end.
Qualtrics Agent Assist is powered by Qualtrics’ industry-leading natural language understanding, machine learning capabilities, and AI to help agents be more productive and effective, save time, and deliver great customer service.
Embedded directly in agents’ browsers, this Qualtrics Agent Assist houses two capabilities that support agents in serving customers efficiently and effectively:
- Real-Time Agent Assist - Gives agents contextual resources and coaching in-the-moment to drive every call towards the best outcome
- Automated Call Summaries - Once a customer call ends, generates an intelligent call recap with all important information in seconds

Podstawowe informacje o rozszerzeniu

Nazwa	Qualtrics Agent Assist
ID	ecpihoadheabnnhjnallbddhnfmbllga
Oficjalny URL	https://chromewebstore.google.com/detail/qualtrics-agent-assist/ecpihoadheabnnhjnallbddhnfmbllga
Opis	A chrome extension for delivering recommendations to customer service representatives.
Rozmiar pliku	6.85 MB
Liczba instalacji	135
Aktualna Wersja	0.0.1.31
Ostatnia Aktualizacja	2024-02-15
Data Publikacji	2022-08-25
Ocena	1.00/5 Łącznie 1 Oceny
Deweloper	Qualtrics LLC
E-mail	[email protected]
Typ Płatności	free
Obsługiwane Języki	en-US
manifest.json
{ "update_url": "https:\/\/clients2.google.com\/service\/update2\/crx", "description": "A chrome extension for delivering recommendations to customer service representatives.", "version": "0.0.1.31", "key": "MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAtbSq4cvA+BDe66xsatV3Ortv98g0zYt0FKhvvA\/nPqBvtwVyes+bciI1RXUxAUTuz6T2vOOUYbE\/GV1\/kK0Hfu9FxcgpyDSf9QSLx1SXKpKrSn6EC9NS8YltD45zyNoym0nDlEc6yYfWw7lHRoYfGQcBWLfci7XX6PSeBjAu7Y+aHxQUBFPCGVBqOPOrD4MSpEM+iNVLvOzpXjadtaTWIk42qFJ+kRMN8\/Kl8D6xx8M6hlA7hGPr8tLlvqRRT4\/R5modjjJTT+aL3Y1tMLC7pDj8lyJD6Lf+\/F1vclpucAQF5c5IUpp59e8XqDBP2zpb4DUukbHrmsePO4uvAJ9dSQIDAQAB", "manifest_version": 3, "name": "Qualtrics Agent Assist", "background": { "service_worker": "background.bundle.js" }, "action": { "default_icon": "images\/icon-34.png", "default_popup": "action.html" }, "icons": { "128": "images\/icon-128.png" }, "permissions": [ "storage", "notifications", "unlimitedStorage", "tabs", "scripting" ], "host_permissions": [ "https:\/\/\/" ], "content_scripts": [ { "matches": [ "http:\/\/\/", "https:\/\/\/", "" ], "js": [ "contentScript.bundle.js" ], "css": [ "content.styles.css" ] } ], "devtools_page": "devtools.html", "web_accessible_resources": [ { "resources": [ "popup.html" ], "matches": [ "https:\/\/\/", "http:\/\/\/" ] } ], "externally_connectable": { "matches": [ "https:\/\/compass-dev.clarabridge.io\/", "https:\/\/compass-staging.clarabridge.io\/", "https:\/\/compass.clarabridge.io\/*" ] } }