Agent Helper for Zendesk

Empower your customer service agents with smart sentence autocomplete

Co to jest Agent Helper for Zendesk?

Agent Helper for Zendesk to rozszerzenie Chrome opracowane przez https://swifteq.com, a jego główną funkcją jest „Empower your customer service agents with smart sentence autocomplete”.

Zrzuty ekranu rozszerzenia

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Pobierz plik CRX rozszerzenia Agent Helper for Zendesk

Pobierz pliki rozszerzeń Agent Helper for Zendesk w formacie crx, zainstaluj ręcznie rozszerzenia Chrome w przeglądarce lub udostępnij pliki crx znajomym, aby łatwo zainstalować rozszerzenia Chrome.

Instrukcja Użytkowania Rozszerzenia

                        Help your customer service agents write faster than the speed of light with AI-powered sentence autocomplete. No upfront investment required. Works out of the box, no need to spend weeks training complex AI models.

Agent Helper by Swifteq boosts the productivity of customer service teams by suggesting sentence completions that are relevant and personalized to each conversation.

Benefits to your team:
➤ Reduce repetitive typing while keeping a consistent tone, matching your brand style
➤ Boost agents productivity and reduce average handling times
➤ Works whether your team is using macros or not
➤ Increase support capacity and improve customer satisfaction

How it works:
Swifteq is leveraging Artificial Intelligence and unsupervised deep learning to automatically detect message-reply patterns in your historical helpdesk conversations. These patterns are then used to make sentence autocomplete suggestions to customer service agents based on what the customers are actually saying.

Getting started:
Enjoy free 14-day trial to evaluate Agent helper's value for your team.
Setup takes up to 5 minutes for the user: install, register, wait for the AI model to be built, and use!

Email us at [email protected] for more information.                    

Podstawowe informacje o rozszerzeniu

Nazwa Agent Helper for Zendesk Agent Helper for Zendesk
ID kfldmahbedbpalbpggpamkgiponfijkf
Oficjalny URL https://chromewebstore.google.com/detail/agent-helper-for-zendesk/kfldmahbedbpalbpggpamkgiponfijkf
Opis Empower your customer service agents with smart sentence autocomplete
Rozmiar pliku 101 KB
Liczba instalacji 19
Aktualna Wersja 1.0.4
Ostatnia Aktualizacja 2020-11-27
Data Publikacji 2020-10-01
Deweloper https://swifteq.com
E-mail [email protected]
Typ Płatności free
Strona Rozszerzenia https://www.swifteq.com/agent-ai-helper-zendesk-support
Obsługiwane Języki en
manifest.json
{
    "update_url": "https:\/\/clients2.google.com\/service\/update2\/crx",
    "name": "Agent Helper for Zendesk",
    "description": "Empower your customer service agents with smart sentence autocomplete",
    "version": "1.0.4",
    "page_action": {
        "default_icon": {
            "16": "images\/logo16.png",
            "32": "images\/logo32.png"
        },
        "default_popup": "popup.html"
    },
    "icons": {
        "16": "images\/logo16.png",
        "48": "images\/logo48.png",
        "32": "images\/logo32.png"
    },
    "permissions": [
        "https:\/\/*.zendesk.com\/agent\/*",
        "activeTab",
        "storage",
        "declarativeContent"
    ],
    "manifest_version": 2,
    "background": {
        "scripts": [
            "background.js"
        ],
        "persistent": false
    },
    "content_scripts": [
        {
            "all_frames": true,
            "js": [
                "thirdParty\/jquery-3.5.1.min.js",
                "thirdParty\/popper-1.16.1.min.js",
                "thirdParty\/bootstrap-4.5.2.min.js",
                "content_script.js"
            ],
            "css": [
                "suggest.css"
            ],
            "matches": [
                "https:\/\/*.zendesk.com\/agent\/*"
            ],
            "run_at": "document_idle"
        }
    ],
    "web_accessible_resources": [
        "search.html"
    ]
}