Что такое Qualtrics Agent Assist?

Qualtrics Agent Assist - это расширение Chrome, разработанное Qualtrics LLC, и его основная функция - "A chrome extension for delivering recommendations to customer service representatives.".

Снимки экрана расширения

Скачать файл CRX расширения Qualtrics Agent Assist

Скачайте файлы расширений Qualtrics Agent Assist в формате crx, установите расширения Chrome вручную в браузере или поделитесь файлами crx с друзьями, чтобы легко установить расширения Chrome.

Инструкции по использованию расширения

In-the-moment coaching and resources for contact center agents during customer calls and creation of intelligent call recaps after calls end.
Qualtrics Agent Assist is powered by Qualtrics’ industry-leading natural language understanding, machine learning capabilities, and AI to help agents be more productive and effective, save time, and deliver great customer service.
Embedded directly in agents’ browsers, this Qualtrics Agent Assist houses two capabilities that support agents in serving customers efficiently and effectively:
- Real-Time Agent Assist - Gives agents contextual resources and coaching in-the-moment to drive every call towards the best outcome
- Automated Call Summaries - Once a customer call ends, generates an intelligent call recap with all important information in seconds

Основная информация о расширении

Название	Qualtrics Agent Assist
ID	ecpihoadheabnnhjnallbddhnfmbllga
Официальный URL	https://chromewebstore.google.com/detail/qualtrics-agent-assist/ecpihoadheabnnhjnallbddhnfmbllga
Описание	A chrome extension for delivering recommendations to customer service representatives.
Размер файла	6.85 MB
Количество установок	135
Текущая Версия	0.0.1.31
Последнее Обновление	2024-02-15
Дата публикации	2022-08-25
Рейтинг	1.00/5 Всего 1 оценок
Разработчик	Qualtrics LLC
Электронная почта	[email protected]
Тип оплаты	free
Поддерживаемые языки	en-US
manifest.json
{ "update_url": "https:\/\/clients2.google.com\/service\/update2\/crx", "description": "A chrome extension for delivering recommendations to customer service representatives.", "version": "0.0.1.31", "key": "MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAtbSq4cvA+BDe66xsatV3Ortv98g0zYt0FKhvvA\/nPqBvtwVyes+bciI1RXUxAUTuz6T2vOOUYbE\/GV1\/kK0Hfu9FxcgpyDSf9QSLx1SXKpKrSn6EC9NS8YltD45zyNoym0nDlEc6yYfWw7lHRoYfGQcBWLfci7XX6PSeBjAu7Y+aHxQUBFPCGVBqOPOrD4MSpEM+iNVLvOzpXjadtaTWIk42qFJ+kRMN8\/Kl8D6xx8M6hlA7hGPr8tLlvqRRT4\/R5modjjJTT+aL3Y1tMLC7pDj8lyJD6Lf+\/F1vclpucAQF5c5IUpp59e8XqDBP2zpb4DUukbHrmsePO4uvAJ9dSQIDAQAB", "manifest_version": 3, "name": "Qualtrics Agent Assist", "background": { "service_worker": "background.bundle.js" }, "action": { "default_icon": "images\/icon-34.png", "default_popup": "action.html" }, "icons": { "128": "images\/icon-128.png" }, "permissions": [ "storage", "notifications", "unlimitedStorage", "tabs", "scripting" ], "host_permissions": [ "https:\/\/\/" ], "content_scripts": [ { "matches": [ "http:\/\/\/", "https:\/\/\/", "" ], "js": [ "contentScript.bundle.js" ], "css": [ "content.styles.css" ] } ], "devtools_page": "devtools.html", "web_accessible_resources": [ { "resources": [ "popup.html" ], "matches": [ "https:\/\/\/", "http:\/\/\/" ] } ], "externally_connectable": { "matches": [ "https:\/\/compass-dev.clarabridge.io\/", "https:\/\/compass-staging.clarabridge.io\/", "https:\/\/compass.clarabridge.io\/*" ] } }