Agent Helper for Zendesk

Empower your customer service agents with smart sentence autocomplete

Vad är Agent Helper for Zendesk?

Agent Helper for Zendesk är en Chrome-tillägg utvecklad av https://swifteq.com, och dess huvudfunktion är "Empower your customer service agents with smart sentence autocomplete".

Tilläggsskärmbilder

screenshot
screenshot
screenshot

Ladda ner Agent Helper for Zendesk-förlängningens CRX-fil

Ladda ner Agent Helper for Zendesk-filändelser i crx-format, installera Chrome-tillägg manuellt i webbläsaren eller dela crx-filerna med vänner för att enkelt installera Chrome-tillägg.

Användarmanual för Tillägg

                        Help your customer service agents write faster than the speed of light with AI-powered sentence autocomplete. No upfront investment required. Works out of the box, no need to spend weeks training complex AI models.

Agent Helper by Swifteq boosts the productivity of customer service teams by suggesting sentence completions that are relevant and personalized to each conversation.

Benefits to your team:
➤ Reduce repetitive typing while keeping a consistent tone, matching your brand style
➤ Boost agents productivity and reduce average handling times
➤ Works whether your team is using macros or not
➤ Increase support capacity and improve customer satisfaction

How it works:
Swifteq is leveraging Artificial Intelligence and unsupervised deep learning to automatically detect message-reply patterns in your historical helpdesk conversations. These patterns are then used to make sentence autocomplete suggestions to customer service agents based on what the customers are actually saying.

Getting started:
Enjoy free 14-day trial to evaluate Agent helper's value for your team.
Setup takes up to 5 minutes for the user: install, register, wait for the AI model to be built, and use!

Email us at [email protected] for more information.                    

Grundläggande Information om Tillägg

Namn Agent Helper for Zendesk Agent Helper for Zendesk
ID kfldmahbedbpalbpggpamkgiponfijkf
Officiell webbadress https://chromewebstore.google.com/detail/agent-helper-for-zendesk/kfldmahbedbpalbpggpamkgiponfijkf
Beskrivning Empower your customer service agents with smart sentence autocomplete
Filstorlek 101 KB
Antal Installationer 19
Aktuell Version 1.0.4
Senast Uppdaterad 2020-11-27
Publiceringsdatum 2020-10-01
Utvecklare https://swifteq.com
E-post [email protected]
Betalningssätt free
Tilläggswebbplats https://www.swifteq.com/agent-ai-helper-zendesk-support
Stödda Språk en
manifest.json
{
    "update_url": "https:\/\/clients2.google.com\/service\/update2\/crx",
    "name": "Agent Helper for Zendesk",
    "description": "Empower your customer service agents with smart sentence autocomplete",
    "version": "1.0.4",
    "page_action": {
        "default_icon": {
            "16": "images\/logo16.png",
            "32": "images\/logo32.png"
        },
        "default_popup": "popup.html"
    },
    "icons": {
        "16": "images\/logo16.png",
        "48": "images\/logo48.png",
        "32": "images\/logo32.png"
    },
    "permissions": [
        "https:\/\/*.zendesk.com\/agent\/*",
        "activeTab",
        "storage",
        "declarativeContent"
    ],
    "manifest_version": 2,
    "background": {
        "scripts": [
            "background.js"
        ],
        "persistent": false
    },
    "content_scripts": [
        {
            "all_frames": true,
            "js": [
                "thirdParty\/jquery-3.5.1.min.js",
                "thirdParty\/popper-1.16.1.min.js",
                "thirdParty\/bootstrap-4.5.2.min.js",
                "content_script.js"
            ],
            "css": [
                "suggest.css"
            ],
            "matches": [
                "https:\/\/*.zendesk.com\/agent\/*"
            ],
            "run_at": "document_idle"
        }
    ],
    "web_accessible_resources": [
        "search.html"
    ]
}