gUnify Salesforce Connector AI

A cloud-based solution for Salesforce users who's hosted VOIP provider runs on the BroadWorks platform.

gUnify Salesforce Connector AIคืออะไร?

gUnify Salesforce Connector AI เป็นส่วนขยายของ Chrome ที่พัฒนาโดย gUnify และคุณลักษณะหลักของมันคือ "A cloud-based solution for Salesforce users who's hosted VOIP provider runs on the BroadWorks platform."

ภาพหน้าจอของส่วนขยาย

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ดาวน์โหลดไฟล์ CRX ของส่วนขยาย gUnify Salesforce Connector AI

ดาวน์โหลดไฟล์ส่วนขยาย gUnify Salesforce Connector AI ในรูปแบบ crx และติดตั้งส่วนขยาย Chrome ด้วยตนเองในเบราว์เซอร์หรือแชร์ไฟล์ crx กับเพื่อนๆ เพื่อติดตั้งส่วนขยาย Chrome อย่างง่ายดาย

คำแนะนำในการใช้ส่วนขยาย

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Note: You must have a confirmation code to use the features of this extension.  Confirmation Codes can be obtained from your VoIP service provider running on the BroadWorks platform.
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The gUnify Salesforce Connector AI is a cloud-based solution for Salesforce users whose hosted VOIP provider runs on the BroadWorks platform. The application automatically logs all incoming and outgoing call data, captures the user call notes, and records this information in Salesforce.

The extension allows users to click-to-dial any number appearing in a Google Chrome browser and connects the call through their VoIP service provider.

- Click to Call
Click-to-dial any number appearing in a Google Chrome browser and connect the call through the VoIP service provider.

- Automated Call Logging
Automatically log all incoming and outgoing calls from VoIP service provider to Salesforce when the caller id or clicked number is matched to either a Salesforce contact or lead.

- Incoming/Outbound Screen Pop
Incoming screen pop with answer or decline and send to voicemail options. Call in progress screen pop with end call or open call log window options.  Missed call screen pop with call back or call back and open call log window options.

- Quick Add Phone Numbers to Salesforce 
Unrecognized numbers can be added to new or existing contacts, leads or accounts from the call log window.

- Call Tagging and Note Taking
Easy to use call tagging and note taking for all inbound/outbound calls, recorded in Salesforce contact, lead, or custom objects..  For calls to Salesforce contacts you have the option to associate the call to an Account,  Case, and Opportunity as well.

-  Administrator Role for  Account Wide Features
Admins can enable features account wide:call logging for un-matched numbers in Salesforce, auto open call log window, minimum character limits in call notes, and customizable call noting subject structure. 

-  Quick Access to Missed Calls and Calls not Logged
The reports tab in the gUnify Panel allows users to quickly view and act on missed calls, calls not logged to Salesforce, and calls that associated the multiple Salesforce contacts. 

- Background App Ability
gUnify Salesforce Connector AI can run in the background without any Chrome window or tab being open.  Chrome will start running in the background when the system is restarted allowing screen pop notifications to work without user action

For more information:
https://businesssupport.vonage.com/articles/Answer/gUnify-Salesforce-Connector                    

ข้อมูลพื้นฐานของส่วนขยาย

ชื่อ gUnify Salesforce Connector AI gUnify Salesforce Connector AI
ID fllpmnnphikdeefmmhmhbikpiiljfhme
URL อย่างเป็นทางการ https://chromewebstore.google.com/detail/gunify-salesforce-connect/fllpmnnphikdeefmmhmhbikpiiljfhme
คำอธิบาย A cloud-based solution for Salesforce users who's hosted VOIP provider runs on the BroadWorks platform.
ขนาดไฟล์ 1.12 MB
จำนวนการติดตั้ง 363
เวอร์ชันปัจจุบัน 2022.614.1620.1
อัปเดตครั้งล่าสุด 2022-07-05
วันที่เผยแพร่ 2020-07-17
คะแนน 5.00/5 รวมทั้งหมด 1 คะแนน
ผู้พัฒนา gUnify
อีเมล [email protected]
ประเภทการชำระเงิน free
เว็บไซต์ส่วนขยาย http://www.gunify.com/site/Unified/Communications/Google/apps/salesforce_connector.html
URL หน้าช่วยเหลือ http://support.gunify.com/guides/salesforce-connector-ai/
URL หน้านโยบายความเป็นส่วนตัว https://www.vonage.com/privacy-policy
ภาษาที่รองรับ en
manifest.json
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