OnSIP Call Assistant
OnSIP customers can maximize workday efficiency with click-to-call, caller ID popups, and Zendesk & Highrise integration.
OnSIP Call Assistantคืออะไร?
OnSIP Call Assistant เป็นส่วนขยายของ Chrome ที่พัฒนาโดย OnSIP และคุณลักษณะหลักของมันคือ "OnSIP customers can maximize workday efficiency with click-to-call, caller ID popups, and Zendesk & Highrise integration."
ภาพหน้าจอของส่วนขยาย
ดาวน์โหลดไฟล์ CRX ของส่วนขยาย OnSIP Call Assistant
ดาวน์โหลดไฟล์ส่วนขยาย OnSIP Call Assistant ในรูปแบบ crx และติดตั้งส่วนขยาย Chrome ด้วยตนเองในเบราว์เซอร์หรือแชร์ไฟล์ crx กับเพื่อนๆ เพื่อติดตั้งส่วนขยาย Chrome อย่างง่ายดาย
คำแนะนำในการใช้ส่วนขยาย
This extension offers the ability to click-to-call phone numbers in a web page and displays caller-ID browser notifications for incoming calls. Zendesk users can take advantage of automatic ticket generation with caller identifying information. If you are a Highrise user, keep track of communications with auto-call logging in Highrise. To use this plugin, you MUST be an OnSIP CUSTOMER.
Features
1. Click-to-Call: No more dialing! Phone numbers on web pages turn into clickable links for an instant call
2. Caller ID Browser Notifications: Popups will alert you of incoming calls (can disable)
3. Zendesk Integration: Auto generates tickets with enhanced caller ID
4. Highrise Integration: Auto logs calls with your Highrise contacts
OnSIP Call Assistant Instructions:
1. You must be an OnSIP (www.onsip.com) customer to use this plugin.
2. Download the extension.
3. Single-click on the extension's icon to toggle the extension ON or OFF
4. In your Chrome browser, select Window > Extensions > Options under “OnSIP Call Assistant” to open the "Settings" page where you can enter your SIP address and password.
5. At the top of the browser, confirm to allow browser pop-up notifications. Otherwise, you will not receive Caller ID popups.
6. After installing the extension, all phone numbers on the pages you visit will be converted into links, which will initiate a phone call when you click them. A phone number link will be easily recognizable by the phone icon, which will appear when you hover your mouse over it.
OnSIP Call Assistant with Highrise Instructions:
1. If you have a Highrise account, go back to the Options menu. (In Chrome, select Window > Extensions > Options)
2. Enter your Highrise domain and API Key in the appropriate fields. Note: If you have any questions about either of these fields, simply hover over the question mark for a tip.
3. Select your timezone from the dropdown.
4. Once you have entered the appropriate fields, click Save.
5. Now, all calls with Highrise contacts will be auto-logged as a note in the contact’s profile.
OnSIP Call Assistant with Zendesk Instructions:
1. If you have a Zendesk account, go back to the Options menu. (In Chrome, select Window > Extensions > Find OnSIP Call Assistant > Options. Or, right click on the Call Assistant icon in the top right hand corner of your browser and select 'Options')
2. Select the Applications Integrations dropdown and choose Zendesk Integration.
3. Enter your Zendesk URL, Zendesk Email Account, Zendesk API token in the appropriate fields. Note: If you have any questions about either of these fields, simply hover over the question mark for a tip.
4. Once you have entered the appropriate fields, click Save.
5. Now, all inbound calls will auto-generate a ticket with caller identification info. The ticket will be assigned to the agent (you) who answered the call and opened in the agent's (your) portal
Visit our Highrise Integration page at https://info.onsip.com/highrise for a video demo.
Visit our Zendesk Integration page at https://info.onsip.com/zendesk for a video demo. ข้อมูลพื้นฐานของส่วนขยาย
| ชื่อ |  OnSIP Call Assistant |
| ID | pceelmncccldedfkcgjkpemakjbapnpg |
| URL อย่างเป็นทางการ | https://chromewebstore.google.com/detail/onsip-call-assistant/pceelmncccldedfkcgjkpemakjbapnpg |
| คำอธิบาย | OnSIP customers can maximize workday efficiency with click-to-call, caller ID popups, and Zendesk & Highrise integration. |
| ขนาดไฟล์ | 606 KB |
| จำนวนการติดตั้ง | 1,428 |
| เวอร์ชันปัจจุบัน | 1.8.0.28 |
| อัปเดตครั้งล่าสุด | 2023-06-23 |
| วันที่เผยแพร่ | 2019-03-08 |
| คะแนน | 3.20/5 รวมทั้งหมด 25 คะแนน |
| ผู้พัฒนา | OnSIP |
| อีเมล | [email protected] |
| ประเภทการชำระเงิน | free |
| เว็บไซต์ส่วนขยาย | https://www.onsip.com/ |
| URL หน้าช่วยเหลือ | https://support.onsip.com/hc/en-us/articles/203981870-OnSIP-Call-Assistant-for-Google-Chrome |
| ภาษาที่รองรับ | en |
| manifest.json | |
{
"update_url": "https:\/\/clients2.google.com\/service\/update2\/crx",
"name": "OnSIP Call Assistant",
"version": "1.8.0.28",
"manifest_version": 2,
"description": "OnSIP customers can maximize workday efficiency with click-to-call, caller ID popups, and Zendesk & Highrise integration.",
"icons": {
"16": "images\/icon-16.png",
"19": "images\/icon-19.png",
"48": "images\/icon-48.png",
"128": "images\/icon-128.png"
},
"browser_action": {
"default_title": "Disable OnSIP extension",
"default_icon": "images\/icon-19.png"
},
"options_ui": {
"page": "options\/setup\/index.html"
},
"background": {
"page": "bg_page.html"
},
"permissions": [
"webRequest",
"webRequestBlocking",
"notifications",
"idle",
"tabs",
"https:\/\/*.zendesk.com\/*",
"https:\/\/*.highrisehq.com\/*",
"https:\/\/*.onsip.com\/*",
"file:\/\/*\/*"
],
"content_security_policy": "default-src 'self'; connect-src https: wss:; img-src *; script-src 'self' https:\/\/ssl.google-analytics.com https:\/\/*.onsip.com https:\/\/*.highrisehq.com https:\/\/*.zendesk.com;",
"web_accessible_resources": [
"images\/icon-48.png",
"images\/icon-phone.png",
"js\/libraries\/jquery.js",
"js\/utils.js",
"js\/content_page.js",
"js\/libraries\/strophe.js",
"js\/libraries\/ox.js"
],
"content_scripts": [
{
"matches": [
"http:\/\/*\/*",
"https:\/\/*\/*",
"file:\/\/*\/*"
],
"js": [
"js\/libraries\/jquery.js",
"js\/utils.js",
"js\/content_page.js"
],
"css": [
"css\/content_page.css"
],
"run_at": "document_end",
"all_frames": true
}
]
} | |
