OnSIP Call Assistant là gì?

OnSIP Call Assistant là một tiện ích mở rộng Chrome được phát triển bởi OnSIP, và tính năng chính của nó là "OnSIP customers can maximize workday efficiency with click-to-call, caller ID popups, and Zendesk & Highrise integration.".

Ảnh Chụp Màn Hình của Tiện Ích Mở Rộng

Tải xuống tệp CRX của tiện ích mở rộng OnSIP Call Assistant

Tải xuống các tệp mở rộng OnSIP Call Assistant dưới định dạng crx, cài đặt các tiện ích mở rộng Chrome bằng tay trong trình duyệt hoặc chia sẻ các tệp crx với bạn bè để dễ dàng cài đặt các tiện ích mở rộng Chrome.

Hướng Dẫn Sử Dụng Tiện Ích Mở Rộng

This extension offers the ability to click-to-call phone numbers in a web page and displays caller-ID browser notifications for incoming calls. Zendesk users can take advantage of automatic ticket generation with caller identifying information. If you are a Highrise user, keep track of communications with auto-call logging in Highrise. To use this plugin, you MUST be an OnSIP CUSTOMER.

Features

1. Click-to-Call: No more dialing! Phone numbers on web pages turn into clickable links for an instant call
2. Caller ID Browser Notifications: Popups will alert you of incoming calls (can disable)
3. Zendesk Integration: Auto generates tickets with enhanced caller ID
4. Highrise Integration: Auto logs calls with your Highrise contacts

OnSIP Call Assistant Instructions:
1. You must be an OnSIP (www.onsip.com) customer to use this plugin.
2. Download the extension.
3. Single-click on the extension's icon to toggle the extension ON or OFF
4. In your Chrome browser, select Window > Extensions > Options under “OnSIP Call Assistant” to open the "Settings" page where you can enter your SIP address and password.
5. At the top of the browser, confirm to allow browser pop-up notifications. Otherwise, you will not receive Caller ID popups.
6. After installing the extension, all phone numbers on the pages you visit will be converted into links, which will initiate a phone call when you click them. A phone number link will be easily recognizable by the phone icon, which will appear when you hover your mouse over it.

OnSIP Call Assistant with Highrise Instructions:
1. If you have a Highrise account, go back to the Options menu. (In Chrome, select Window > Extensions > Options)
2. Enter your Highrise domain and API Key in the appropriate fields. Note: If you have any questions about either of these fields, simply hover over the question mark for a tip.
3. Select your timezone from the dropdown.
4. Once you have entered the appropriate fields, click Save.
5. Now, all calls with Highrise contacts will be auto-logged as a note in the contact’s profile.

OnSIP Call Assistant with Zendesk Instructions:
1. If you have a Zendesk account, go back to the Options menu. (In Chrome, select Window > Extensions > Find OnSIP Call Assistant > Options. Or, right click on the Call Assistant icon in the top right hand corner of your browser and select 'Options')
2. Select the Applications Integrations dropdown and choose Zendesk Integration.
3. Enter your Zendesk URL, Zendesk Email Account, Zendesk API token in the appropriate fields. Note: If you have any questions about either of these fields, simply hover over the question mark for a tip.
4. Once you have entered the appropriate fields, click Save.
5. Now, all inbound calls will auto-generate a ticket with caller identification info. The ticket will be assigned to the agent (you) who answered the call and opened in the agent's (your) portal

Visit our Highrise Integration page at https://info.onsip.com/highrise for a video demo.
Visit our Zendesk Integration page at https://info.onsip.com/zendesk for a video demo.

Thông Tin Cơ Bản về Tiện Ích Mở Rộng

Tên	OnSIP Call Assistant
ID	pceelmncccldedfkcgjkpemakjbapnpg
URL Chính Thức	https://chromewebstore.google.com/detail/onsip-call-assistant/pceelmncccldedfkcgjkpemakjbapnpg
Mô tả	OnSIP customers can maximize workday efficiency with click-to-call, caller ID popups, and Zendesk & Highrise integration.
Kích Thước Tệp	606 KB
Số Lần Cài Đặt	1,428
Phiên Bản Hiện Tại	1.8.0.28
Cập Nhật Lần Cuối	2023-06-23
Ngày Phát Hành	2019-03-08
Đánh Giá	3.20/5 Tổng số 25 Đánh Giá
Nhà Phát Triển	OnSIP
Email	[email protected]
Loại Thanh Toán	free
Trang Web Mở Rộng	https://www.onsip.com/
URL Trang Trợ Giúp	https://support.onsip.com/hc/en-us/articles/203981870-OnSIP-Call-Assistant-for-Google-Chrome
Ngôn Ngữ Được Hỗ Trợ	en
manifest.json
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