gUnify Zendesk Connector AI
A cloud-based solution for Zendesk users who's hosted VOIP provider runs on the BroadWorks platform.
什么是gUnify Zendesk Connector AI？
gUnify Zendesk Connector AI是由gUnify开发的Chrome扩展程序，该扩展的主要功能是“A cloud-based solution for Zendesk users who's hosted VOIP provider runs on the BroadWorks platform.”。
扩展截图
下载gUnify Zendesk Connector AI扩展crx文件
下载gUnify Zendesk Connector AI扩展crx格式的文件，手动将Chrome插件安装到浏览器中，也可以将crx文件分享给朋友，轻松安装Chrome插件。
扩展使用说明
The gUnify Zendesk Connector AI is a cloud-based solution for Zendesk users whose hosted VOIP provider runs on the BroadWorks platform. The application automatically creates cases, logs all incoming and outgoing call data, captures the user's call notes, and records this information in Zendesk..
******************************
Note: You must have a confirmation code to use the features of this extension. Confirmation Codes can be obtained from your VoIP service provider running on the BroadWorks platform.
******************************
The extension allows users to click-to-dial any number appearing in a Google Chrome browser and connects the call through their VoIP service provider.
- Click to Call
Click-to-dial any number appearing in a Google Chrome browser and connect the call through the VoIP service provider.
- Automated Call Logging
Automatically log all incoming and outgoing calls from VoIP service provider to Salesforce when the caller id or clicked number is matched to either a Salesforce contact or lead.
- Incoming/Outbound Screen Pop
Incoming screen pop with answer or decline and send to voicemail options. Call in progress screen pop with end call or open call log window options. Missed call screen pop with call back or call back and open call log window options.
- Quick Add Cases and People to Zendesk
Unrecognized numbers can be added to new or existing cases from the call log window.
- Call Tagging and Note Taking
Easy to use call tagging and note taking for all inbound/outbound calls, recorded in Zendesk case comments.
For more information:
https://businesssupport.vonage.com/articles/Answer/gUnify-Zendesk-Connector 扩展基本信息
| 名称 |  gUnify Zendesk Connector AI |
| ID | bfpdcllfjfndknimpfjmgbpngcebckjc |
| 官方URL | https://chromewebstore.google.com/detail/gunify-zendesk-connector/bfpdcllfjfndknimpfjmgbpngcebckjc |
| 简介 | A cloud-based solution for Zendesk users who's hosted VOIP provider runs on the BroadWorks platform. |
| 文件大小 | 1.15 MB |
| 安装次数 | 44 |
| 当前版本 | 2022.614.1619.1 |
| 更新时间 | 2022-07-05 |
| 上架时间 | 2020-07-03 |
| 评分 | 3.00/5 共1次评分 |
| 开发者 | gUnify |
| 电子邮箱 | [email protected] |
| 付费类型 | free |
| 扩展官网 | http://www.gunify.com/site/Unified/Communications/Google/apps/zendesk_connector.html |
| 帮助页面URL | http://support.gunify.com/guides/zendesk-connector-ai |
| 隐私政策页面URL | https://www.vonage.com/privacy-policy |
| 支持的语言 | en |
| manifest.json | |
{
"update_url": "https:\/\/clients2.google.com\/service\/update2\/crx",
"name": "gUnify Zendesk Connector AI",
"description": "A cloud-based solution for Zendesk users who's hosted VOIP provider runs on the BroadWorks platform.",
"version": "2022.614.1619.1",
"homepage_url": "http:\/\/www.gunify.com",
"default_locale": "en",
"content_scripts": [
{
"run_at": "document_end",
"matches": [
"http:\/\/*\/*",
"https:\/\/*\/*"
],
"exclude_matches": [
"https:\/\/app.vonage.com\/*",
"https:\/\/app.nexvon.com\/*",
"https:\/\/app.vocal-dev.com\/*",
"https:\/\/*.app.vocal-dev.com\/*",
"https:\/\/app.qa5.vocal-qa.com\/*",
"https:\/\/app.qa6.vocal-qa.com\/*",
"https:\/\/app.qa7.vocal-qa.com\/*"
],
"js": [
"js\/script.js"
],
"all_frames": true,
"css": [
"css\/content.css"
]
}
],
"browser_action": {
"default_title": "__MSG_default_title__",
"default_icon": "images\/16.png",
"default_popup": "popup.html"
},
"web_accessible_resources": [
"images\/c2d.png",
"images\/gu_phone.png",
"images\/new-window.png",
"login.html",
"userauth.html",
"register.html",
"call.html",
"custom_fields.html",
"css\/font-awesome\/font\/fontawesome-webfont.woff",
"css\/font-awesome\/font\/fontawesome-webfont.ttf",
"css\/font-awesome\/font\/fontawesome-webfont.svg",
"css\/font-awesome\/font\/fontawesome-webfont.eot"
],
"background": {
"page": "background.html"
},
"icons": {
"16": "images\/16.png",
"48": "images\/48.png",
"128": "images\/128.png"
},
"permissions": [
"contextMenus",
"background",
"storage",
"notifications",
"tabs",
"https:\/\/ucb.gunify.com\/*",
"https:\/\/*.gnfyor0.qa.vonagenetworks.net\/*",
"https:\/\/hamster-ucb-lb.gnfyva0.dev.vonagenetworks.net\/*",
"http:\/\/ucb.gunify.com\/*",
"http:\/\/hamster-ucb-lb.gnfyva0.dev.vonagenetworks.net\/*",
"http:\/\/*.gnfyor0.qa.vonagenetworks.net\/*"
],
"omnibox": {
"keyword": "-gu"
},
"manifest_version": 2
} | |
