Forethought Assist

The knowledge you need to do your job from anywhere.

什么是Forethought Assist?

Forethought Assist是由Forethought AI开发的Chrome扩展程序,该扩展的主要功能是“The knowledge you need to do your job from anywhere.”。

扩展截图

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下载Forethought Assist扩展crx文件

下载Forethought Assist扩展crx格式的文件,手动将Chrome插件安装到浏览器中,也可以将crx文件分享给朋友,轻松安装Chrome插件。

扩展使用说明

                        If you’re like most support agents, you spend over a third of your time looking for information from all kinds of sources so you can give customers an accurate answer.

Now you can use Forethought Assist to increase your productivity and deliver better customer experiences, all within a browser extension!

Start saving hours of work by getting exactly what you need to send the customer, reducing time to resolution and increasing CSAT.

ABOUT FORETHOUGHT ASSIST:
Forethought Assist suggests answers to support tickets using true AI. New teammates get up to speed quickly, and veterans can find the answers they know are there faster than ever.

With Forethought Assist, you can also find the right solution to a customer problem with a quick search. Forethought accesses data from multiple sources instantly and delivers the best answer for each situation.

WHY FORETHOUGHT ASSIST?
- Optimized for your workflow: requires little or no training
- Smarter search: uses Natural Language Understanding to suggest the best answers
- Quick actions: past solutions and answers surface to the top, allowing you to apply them with a single click
- Custom filters: select knowledge sources that work best for you
- Works across channels: get answers to your agents for email, chat, or phone queues

DON’T HAVE FORETHOUGHT ASSIST?
No problem. Learn how to get started here: https://www.forethought.ai/assist                    

扩展基本信息

名称 Forethought Assist Forethought Assist
ID dcbmjjachokjjbofinpakpebaeckdhbc
官方URL https://chromewebstore.google.com/detail/forethought-assist/dcbmjjachokjjbofinpakpebaeckdhbc
简介 The knowledge you need to do your job from anywhere.
文件大小 5.42 MB
安装次数 2,383
当前版本 1.5.8
更新时间 2024-02-20
上架时间 2023-04-21
评分 5.00/5 共4次评分
开发者 Forethought AI
电子邮箱 [email protected]
付费类型 free
扩展官网 https://www.forethought.ai/assist
帮助页面URL https://www.forethought.ai/contact-us
隐私政策页面URL https://www.forethought.ai/privacy
支持的语言 en-US
manifest.json
{
    "update_url": "https:\/\/clients2.google.com\/service\/update2\/crx",
    "short_name": "Forethought Assist",
    "name": "Forethought Assist",
    "description": "The knowledge you need to do your job from anywhere.",
    "version": "1.5.8",
    "manifest_version": 3,
    "icons": {
        "16": "favicon.ico",
        "48": "favicon.ico",
        "128": "favicon.ico"
    },
    "key": "MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAi6rlY2hCjYpR2zBIg1pmMvkTR25ZlksvCfv7Fq2WkWJiO8Koz9dz+bYkWeObjBq\/3T+Gvm\/c19dVWqNxJzPrjaqFqgU\/ZOvKJI9kCfY0A\/IUt+bdntCtQDLEsT+VJZ1s+oEYQuPyXP\/pu2qCUsUWw11zGN5M\/WgAj\/QFxaIM8nGMmFGaTRpDBUVgqB658wLP4gWkrF23DH4FAWR3sg6zRov3e9PF93tabyidiPm0pumcZHj36FqaVKDtK5N1Oc8lzKxjLZ7qJtXAjXfEH8QermIh9fGMV4AmGCLcIS5HhkmE6GKxv63voCn8cu851yGSju0ZbbtF3rD0OPeRqNsVtwIDAQAB",
    "background": {
        "service_worker": "background.bundle.js"
    },
    "content_scripts": [
        {
            "matches": [
                "https:\/\/*\/*"
            ],
            "js": [
                "content.bundle.js"
            ]
        },
        {
            "matches": [
                "https:\/\/*.force.com\/*"
            ],
            "include_globs": [
                "*email\/htmlbody\/htmlbody*",
                "*lightning\/r\/Case*",
                "*agathaanswers__AgathaAnswers*"
            ],
            "js": [
                "content.bundle.js"
            ],
            "all_frames": true
        },
        {
            "matches": [
                "https:\/\/*.lightning.com\/*"
            ],
            "include_globs": [
                "*agathaanswers__AgathaAnswers*"
            ],
            "js": [
                "content.bundle.js"
            ],
            "all_frames": true
        },
        {
            "matches": [
                "https:\/\/*.zdusercontent.com\/*"
            ],
            "js": [
                "zaf.min.js",
                "content.bundle.js"
            ],
            "exclude_globs": [
                "*372e70c493a92ec350a5e323bbc3fa9b*",
                "*10.apps*",
                "*111872.apps*",
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                "*0081071b05bece86ff68d027561fbed5*",
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            ],
            "all_frames": true
        }
    ],
    "externally_connectable": {
        "matches": [
            "https:\/\/*.forethought.app\/*"
        ]
    },
    "web_accessible_resources": [
        {
            "resources": [
                "assets\/*",
                "content.css",
                "satellite.bundle.js",
                "zaf.min.js"
            ],
            "matches": [
                "https:\/\/*\/*"
            ]
        }
    ],
    "action": {
        "default_popup": "popup.html",
        "default_title": "Forethought Assist",
        "default_icon": {
            "16": "favicon.ico",
            "48": "favicon.ico",
            "128": "favicon.ico"
        }
    },
    "permissions": [
        "storage",
        "tabs",
        "activeTab"
    ],
    "host_permissions": [
        "https:\/\/*\/*"
    ],
    "commands": {
        "open-sidebar": {
            "suggested_key": {
                "default": "Ctrl+W",
                "mac": "MacCtrl+W"
            },
            "description": "Opens Assist Anywhere if available."
        }
    }
}