Agent Helper for Zendesk
Empower your customer service agents with smart sentence autocomplete
什么是Agent Helper for Zendesk？
Agent Helper for Zendesk是由https://swifteq.com开发的Chrome扩展程序，该扩展的主要功能是“Empower your customer service agents with smart sentence autocomplete”。
扩展截图
下载Agent Helper for Zendesk扩展crx文件
下载Agent Helper for Zendesk扩展crx格式的文件，手动将Chrome插件安装到浏览器中，也可以将crx文件分享给朋友，轻松安装Chrome插件。
扩展使用说明
Help your customer service agents write faster than the speed of light with AI-powered sentence autocomplete. No upfront investment required. Works out of the box, no need to spend weeks training complex AI models.
Agent Helper by Swifteq boosts the productivity of customer service teams by suggesting sentence completions that are relevant and personalized to each conversation.
Benefits to your team:
➤ Reduce repetitive typing while keeping a consistent tone, matching your brand style
➤ Boost agents productivity and reduce average handling times
➤ Works whether your team is using macros or not
➤ Increase support capacity and improve customer satisfaction
How it works:
Swifteq is leveraging Artificial Intelligence and unsupervised deep learning to automatically detect message-reply patterns in your historical helpdesk conversations. These patterns are then used to make sentence autocomplete suggestions to customer service agents based on what the customers are actually saying.
Getting started:
Enjoy free 14-day trial to evaluate Agent helper's value for your team.
Setup takes up to 5 minutes for the user: install, register, wait for the AI model to be built, and use!
Email us at [email protected] for more information. 扩展基本信息
| 名称 |  Agent Helper for Zendesk |
| ID | kfldmahbedbpalbpggpamkgiponfijkf |
| 官方URL | https://chromewebstore.google.com/detail/agent-helper-for-zendesk/kfldmahbedbpalbpggpamkgiponfijkf |
| 简介 | Empower your customer service agents with smart sentence autocomplete |
| 文件大小 | 101 KB |
| 安装次数 | 19 |
| 当前版本 | 1.0.4 |
| 更新时间 | 2020-11-27 |
| 上架时间 | 2020-10-01 |
| 开发者 | https://swifteq.com |
| 电子邮箱 | [email protected] |
| 付费类型 | free |
| 扩展官网 | https://www.swifteq.com/agent-ai-helper-zendesk-support |
| 支持的语言 | en |
| manifest.json | |
{
"update_url": "https:\/\/clients2.google.com\/service\/update2\/crx",
"name": "Agent Helper for Zendesk",
"description": "Empower your customer service agents with smart sentence autocomplete",
"version": "1.0.4",
"page_action": {
"default_icon": {
"16": "images\/logo16.png",
"32": "images\/logo32.png"
},
"default_popup": "popup.html"
},
"icons": {
"16": "images\/logo16.png",
"48": "images\/logo48.png",
"32": "images\/logo32.png"
},
"permissions": [
"https:\/\/*.zendesk.com\/agent\/*",
"activeTab",
"storage",
"declarativeContent"
],
"manifest_version": 2,
"background": {
"scripts": [
"background.js"
],
"persistent": false
},
"content_scripts": [
{
"all_frames": true,
"js": [
"thirdParty\/jquery-3.5.1.min.js",
"thirdParty\/popper-1.16.1.min.js",
"thirdParty\/bootstrap-4.5.2.min.js",
"content_script.js"
],
"css": [
"suggest.css"
],
"matches": [
"https:\/\/*.zendesk.com\/agent\/*"
],
"run_at": "document_idle"
}
],
"web_accessible_resources": [
"search.html"
]
} | |
