gUnify Zendesk Connector AI
A cloud-based solution for Zendesk users who's hosted VOIP provider runs on the BroadWorks platform.
什麼是gUnify Zendesk Connector AI？
gUnify Zendesk Connector AI是由gUnify開發的Chrome擴展程式，該擴展的主要功能是“A cloud-based solution for Zendesk users who's hosted VOIP provider runs on the BroadWorks platform.”。
擴展截圖
下載gUnify Zendesk Connector AI擴展crx文件
下載gUnify Zendesk Connector AI擴展crx格式的文件，手動將Chrome擴充功能安裝到瀏覽器中，也可以將crx文件分享給朋友，輕鬆安裝Chrome擴充功能。
擴展使用說明
The gUnify Zendesk Connector AI is a cloud-based solution for Zendesk users whose hosted VOIP provider runs on the BroadWorks platform. The application automatically creates cases, logs all incoming and outgoing call data, captures the user's call notes, and records this information in Zendesk..
******************************
Note: You must have a confirmation code to use the features of this extension. Confirmation Codes can be obtained from your VoIP service provider running on the BroadWorks platform.
******************************
The extension allows users to click-to-dial any number appearing in a Google Chrome browser and connects the call through their VoIP service provider.
- Click to Call
Click-to-dial any number appearing in a Google Chrome browser and connect the call through the VoIP service provider.
- Automated Call Logging
Automatically log all incoming and outgoing calls from VoIP service provider to Salesforce when the caller id or clicked number is matched to either a Salesforce contact or lead.
- Incoming/Outbound Screen Pop
Incoming screen pop with answer or decline and send to voicemail options. Call in progress screen pop with end call or open call log window options. Missed call screen pop with call back or call back and open call log window options.
- Quick Add Cases and People to Zendesk
Unrecognized numbers can be added to new or existing cases from the call log window.
- Call Tagging and Note Taking
Easy to use call tagging and note taking for all inbound/outbound calls, recorded in Zendesk case comments.
For more information:
https://businesssupport.vonage.com/articles/Answer/gUnify-Zendesk-Connector 擴展基本資訊
| 名稱 |  gUnify Zendesk Connector AI |
| ID | bfpdcllfjfndknimpfjmgbpngcebckjc |
| 官方網址 | https://chromewebstore.google.com/detail/gunify-zendesk-connector/bfpdcllfjfndknimpfjmgbpngcebckjc |
| 簡介 | A cloud-based solution for Zendesk users who's hosted VOIP provider runs on the BroadWorks platform. |
| 檔案大小 | 1.15 MB |
| 安裝次數 | 44 |
| 目前版本 | 2022.614.1619.1 |
| 更新時間 | 2022-07-05 |
| 上架時間 | 2020-07-03 |
| 評分 | 3.00/5 共 1 次評分 |
| 開發者 | gUnify |
| 電子郵箱 | [email protected] |
| 付費類型 | free |
| 擴展官網 | http://www.gunify.com/site/Unified/Communications/Google/apps/zendesk_connector.html |
| 說明頁面URL | http://support.gunify.com/guides/zendesk-connector-ai |
| 隱私政策頁面URL | https://www.vonage.com/privacy-policy |
| 支援的語言 | en |
| manifest.json | |
{
"update_url": "https:\/\/clients2.google.com\/service\/update2\/crx",
"name": "gUnify Zendesk Connector AI",
"description": "A cloud-based solution for Zendesk users who's hosted VOIP provider runs on the BroadWorks platform.",
"version": "2022.614.1619.1",
"homepage_url": "http:\/\/www.gunify.com",
"default_locale": "en",
"content_scripts": [
{
"run_at": "document_end",
"matches": [
"http:\/\/*\/*",
"https:\/\/*\/*"
],
"exclude_matches": [
"https:\/\/app.vonage.com\/*",
"https:\/\/app.nexvon.com\/*",
"https:\/\/app.vocal-dev.com\/*",
"https:\/\/*.app.vocal-dev.com\/*",
"https:\/\/app.qa5.vocal-qa.com\/*",
"https:\/\/app.qa6.vocal-qa.com\/*",
"https:\/\/app.qa7.vocal-qa.com\/*"
],
"js": [
"js\/script.js"
],
"all_frames": true,
"css": [
"css\/content.css"
]
}
],
"browser_action": {
"default_title": "__MSG_default_title__",
"default_icon": "images\/16.png",
"default_popup": "popup.html"
},
"web_accessible_resources": [
"images\/c2d.png",
"images\/gu_phone.png",
"images\/new-window.png",
"login.html",
"userauth.html",
"register.html",
"call.html",
"custom_fields.html",
"css\/font-awesome\/font\/fontawesome-webfont.woff",
"css\/font-awesome\/font\/fontawesome-webfont.ttf",
"css\/font-awesome\/font\/fontawesome-webfont.svg",
"css\/font-awesome\/font\/fontawesome-webfont.eot"
],
"background": {
"page": "background.html"
},
"icons": {
"16": "images\/16.png",
"48": "images\/48.png",
"128": "images\/128.png"
},
"permissions": [
"contextMenus",
"background",
"storage",
"notifications",
"tabs",
"https:\/\/ucb.gunify.com\/*",
"https:\/\/*.gnfyor0.qa.vonagenetworks.net\/*",
"https:\/\/hamster-ucb-lb.gnfyva0.dev.vonagenetworks.net\/*",
"http:\/\/ucb.gunify.com\/*",
"http:\/\/hamster-ucb-lb.gnfyva0.dev.vonagenetworks.net\/*",
"http:\/\/*.gnfyor0.qa.vonagenetworks.net\/*"
],
"omnibox": {
"keyword": "-gu"
},
"manifest_version": 2
} | |
