Click to Call CTI for CRM
Click to Call dialing from web pages, integration with any softphone, screen pops in Salesforce and other CRMs
什麼是Click to Call CTI for CRM？
Click to Call CTI for CRM是由https://www.thirdlane.com開發的Chrome擴展程式，該擴展的主要功能是“Click to Call dialing from web pages, integration with any softphone, screen pops in Salesforce and other CRMs”。
擴展截圖
下載Click to Call CTI for CRM擴展crx文件
下載Click to Call CTI for CRM擴展crx格式的文件，手動將Chrome擴充功能安裝到瀏覽器中，也可以將crx文件分享給朋友，輕鬆安裝Chrome擴充功能。
擴展使用說明
Click to Call, also known as Click2Call, or Click to Dial allows you to click a phone number on any web page and make a phone call.
Click to Call CTI for CRM extension by Thirdlane converts phone numbers on web pages into clickable links to allow quick dialing and integrates with various CRMs and Service Desk applications.
With Click to Call CTI for CRM extension you can:
■ Use Click to Call CTI for CRM integration extension with or without other Thirdlane products
Click to Call CTI for CRM extension works best when used with Thirdlane PBX or Thirdlane Multi Tenant PBX, and alongside the desktop version of Thirdlane Connect. When used with Thirdlane PBXs it can also work with your desk or mobile phone. You can also use this extension with any desktop soft phone that works with your telephony server.
■ Use Click to Call while you work inside your CRM
Login into your web based CRM, and Click to Call CTI for CRM extension will find callers or contacts on active calls and display contact or lead information (screen pop).
■ Choose one of the popular CRMs - Salesforce, Zoho, Zendesk, Freshdesk and others
If you tell us about your CRM and we will be happy to add it to Click to Call CTI for CRM extension
■ Easily add call notes to CRM
You can add call notes for all the incoming and outgoing calls
■ Combine Click to Call CTI for CRM extension with Thirdlane Connect
This way you can use Click to Call CTI for CRM extension for Click2Call ( Click to Call ) and Thirdlane Connect for voice and video calls, instant messaging, voice and video conferencing, and CRM integration.
Visit https://thirdlane.com for more information about Thirdlane.
=================
Change Log:
0.0.1
Initial version
1.0.2
Full refactoring.
Added Thirdlane Telephony SDK, new popups(config, dialer), new settings page, additional lookup url
1.0.3
Fixed configuration screen, added Spanish language support
1.0.4
Added click2-call and phone number lookup for Salesforce
1.0.5
Fixed telephony channel subscription
1.0.6
Minor bug fixes
1.0.7
Telephony SDK update
1.0.9
Support for Unicode
1.0.10
Added click to call and phone number lookup for Freshdesk
1.0.11
Improved Freshdesk support
1.0.14
Added click to call and phone number lookup for Smart Advocate
1.0.19
Added click to call and phone number lookup for Zoho CRM
1.1.2
Added click to call and phone number lookup for Pipedrive CRM
2.0.1
Major refactoring
2.0.11
Salesforce lookup bug fix
2.1.10
Fixes to Smart Advocate support
2.1.12
Added click to call and phone number lookup for Zendesk
2.2.2
Telephony API changes
2.2.20
Internal messaging core bug fix
2.3.2
Update to support new Google security policy
Fixes for display of data entered by the user
3.0.3
Fix for excessive CPU utilization, major performance improvements
3.0.4
Context menu bug fix
3.0.5
Added dial prefix, updated number recognition exceptions
3.0.6
Adapted desktop notification rules
4.0.7
Minor bug fixes
4.0.8
Minor bug fixes
4.0.9
Fixed settings UI
================= 擴展基本資訊
| 名稱 |  Click to Call CTI for CRM |
| ID | cbjgpemimjmpbldgimfocbanmmkoefbi |
| 官方網址 | https://chromewebstore.google.com/detail/click-to-call-cti-for-crm/cbjgpemimjmpbldgimfocbanmmkoefbi |
| 簡介 | Click to Call dialing from web pages, integration with any softphone, screen pops in Salesforce and other CRMs |
| 檔案大小 | 2.37 MB |
| 安裝次數 | 4,145 |
| 目前版本 | 3.0.9 |
| 更新時間 | 2023-08-17 |
| 上架時間 | 2019-07-08 |
| 評分 | 4.71/5 共 35 次評分 |
| 開發者 | https://www.thirdlane.com |
| 電子郵箱 | [email protected] |
| 付費類型 | free |
| 擴展官網 | https://www.thirdlane.com/products/thirdlane-web-dialer |
| 說明頁面URL | https://www.thirdlane.com/products/thirdlane-web-dialer |
| 隱私政策頁面URL | https://www.thirdlane.com/thirdlane-connect-privacy-policy |
| 支援的語言 | en,es,ru |
| manifest.json | |
{
"update_url": "https:\/\/clients2.google.com\/service\/update2\/crx",
"name": "__MSG_extension_name__",
"short_name": "__MSG_extension_short_name__",
"description": "__MSG_extension_description__",
"author": "__MSG_extension_author__",
"version": "3.0.9",
"default_locale": "en",
"manifest_version": 2,
"minimum_chrome_version": "37",
"icons": {
"128": "\/img\/icon128.png"
},
"omnibox": {
"keyword": "call"
},
"web_accessible_resources": [
"img\/*",
"html\/*",
"lib\/*",
"css\/*",
"js\/*",
"fonts\/*",
"fonts\/icons\/*"
],
"browser_action": {
"default_icon": {
"16": "\/img\/icon.png",
"19": "\/img\/icon19.png",
"38": "\/img\/icon38.png"
},
"default_title": "__MSG_action_button_title__",
"default_popup": "\/html\/popup\/alert.html"
},
"options_ui": {
"page": "\/html\/options.html",
"chrome_style": true,
"open_in_tab": false
},
"background": {
"scripts": [
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"\/lib\/jquery-1.11.3.min.js",
"\/lib\/state-machine.js",
"\/lib\/jsforce.js",
"\/lib\/handlebars.js",
"\/js\/functions.js",
"\/js\/utils.js",
"\/js\/preferences.js",
"\/js\/scheduler.js",
"\/js\/pbx\/client.js",
"\/js\/extension\/telephony.js",
"\/js\/extension\/telephony\/events.js",
"\/js\/extension\/contact_sources.js",
"\/js\/extension\/configuration.js",
"\/js\/extension\/notifications.js",
"\/js\/extension\/menu.js",
"\/js\/messages.js",
"\/js\/definitions.js",
"\/js\/tasks.js",
"\/js\/integration\/connect.js",
"\/js\/fsm.js",
"\/js\/background.js",
"\/js\/integration\/salesforce.js",
"\/js\/integration\/zendesk.js",
"\/js\/integration\/freshdesk.js",
"\/js\/integration\/smartadvocate.js",
"\/js\/integration\/pipedrive.js",
"\/js\/integration\/zoho.js"
],
"persistent": true,
"run_at": "document_idle"
},
"content_scripts": [
{
"matches": [
"http:\/\/*\/*",
"https:\/\/*\/*",
"file:\/\/*"
],
"js": [
"\/js\/content\/thirdlane_connect_detector.js"
],
"css": [],
"all_frames": false,
"run_at": "document_idle"
}
],
"offline_enabled": true,
"permissions": [
"contextMenus",
"activeTab",
"tabs",
"alarms",
"idle",
"cookies",
"notifications",
"management",
"storage",
"http:\/\/*\/*",
"https:\/\/*\/*",
"file:\/\/*",
"*:\/\/*\/*"
],
"optional_permissions": [],
"content_security_policy": "script-src 'self' 'unsafe-eval' https:\/\/ssl.google-analytics.com; object-src 'self'; style-src * 'unsafe-inline';"
} | |
