Forethought Assist

The knowledge you need to do your job from anywhere.

什麼是Forethought Assist?

Forethought Assist是由Forethought AI開發的Chrome擴展程式,該擴展的主要功能是“The knowledge you need to do your job from anywhere.”。

擴展截圖

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下載Forethought Assist擴展crx文件

下載Forethought Assist擴展crx格式的文件,手動將Chrome擴充功能安裝到瀏覽器中,也可以將crx文件分享給朋友,輕鬆安裝Chrome擴充功能。

擴展使用說明

                        If you’re like most support agents, you spend over a third of your time looking for information from all kinds of sources so you can give customers an accurate answer.

Now you can use Forethought Assist to increase your productivity and deliver better customer experiences, all within a browser extension!

Start saving hours of work by getting exactly what you need to send the customer, reducing time to resolution and increasing CSAT.

ABOUT FORETHOUGHT ASSIST:
Forethought Assist suggests answers to support tickets using true AI. New teammates get up to speed quickly, and veterans can find the answers they know are there faster than ever.

With Forethought Assist, you can also find the right solution to a customer problem with a quick search. Forethought accesses data from multiple sources instantly and delivers the best answer for each situation.

WHY FORETHOUGHT ASSIST?
- Optimized for your workflow: requires little or no training
- Smarter search: uses Natural Language Understanding to suggest the best answers
- Quick actions: past solutions and answers surface to the top, allowing you to apply them with a single click
- Custom filters: select knowledge sources that work best for you
- Works across channels: get answers to your agents for email, chat, or phone queues

DON’T HAVE FORETHOUGHT ASSIST?
No problem. Learn how to get started here: https://www.forethought.ai/assist                    

擴展基本資訊

名稱 Forethought Assist Forethought Assist
ID dcbmjjachokjjbofinpakpebaeckdhbc
官方網址 https://chromewebstore.google.com/detail/forethought-assist/dcbmjjachokjjbofinpakpebaeckdhbc
簡介 The knowledge you need to do your job from anywhere.
檔案大小 5.42 MB
安裝次數 2,383
目前版本 1.5.8
更新時間 2024-02-20
上架時間 2023-04-21
評分 5.00/5 共 4 次評分
開發者 Forethought AI
電子郵箱 [email protected]
付費類型 free
擴展官網 https://www.forethought.ai/assist
說明頁面URL https://www.forethought.ai/contact-us
隱私政策頁面URL https://www.forethought.ai/privacy
支援的語言 en-US
manifest.json
{
    "update_url": "https:\/\/clients2.google.com\/service\/update2\/crx",
    "short_name": "Forethought Assist",
    "name": "Forethought Assist",
    "description": "The knowledge you need to do your job from anywhere.",
    "version": "1.5.8",
    "manifest_version": 3,
    "icons": {
        "16": "favicon.ico",
        "48": "favicon.ico",
        "128": "favicon.ico"
    },
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    "background": {
        "service_worker": "background.bundle.js"
    },
    "content_scripts": [
        {
            "matches": [
                "https:\/\/*\/*"
            ],
            "js": [
                "content.bundle.js"
            ]
        },
        {
            "matches": [
                "https:\/\/*.force.com\/*"
            ],
            "include_globs": [
                "*email\/htmlbody\/htmlbody*",
                "*lightning\/r\/Case*",
                "*agathaanswers__AgathaAnswers*"
            ],
            "js": [
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            ],
            "all_frames": true
        },
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        },
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            "matches": [
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            "all_frames": true
        }
    ],
    "externally_connectable": {
        "matches": [
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        ]
    },
    "web_accessible_resources": [
        {
            "resources": [
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                "zaf.min.js"
            ],
            "matches": [
                "https:\/\/*\/*"
            ]
        }
    ],
    "action": {
        "default_popup": "popup.html",
        "default_title": "Forethought Assist",
        "default_icon": {
            "16": "favicon.ico",
            "48": "favicon.ico",
            "128": "favicon.ico"
        }
    },
    "permissions": [
        "storage",
        "tabs",
        "activeTab"
    ],
    "host_permissions": [
        "https:\/\/*\/*"
    ],
    "commands": {
        "open-sidebar": {
            "suggested_key": {
                "default": "Ctrl+W",
                "mac": "MacCtrl+W"
            },
            "description": "Opens Assist Anywhere if available."
        }
    }
}