Agent Helper for Zendesk
Empower your customer service agents with smart sentence autocomplete
什麼是Agent Helper for Zendesk？
Agent Helper for Zendesk是由https://swifteq.com開發的Chrome擴展程式，該擴展的主要功能是“Empower your customer service agents with smart sentence autocomplete”。
擴展截圖
下載Agent Helper for Zendesk擴展crx文件
下載Agent Helper for Zendesk擴展crx格式的文件，手動將Chrome擴充功能安裝到瀏覽器中，也可以將crx文件分享給朋友，輕鬆安裝Chrome擴充功能。
擴展使用說明
Help your customer service agents write faster than the speed of light with AI-powered sentence autocomplete. No upfront investment required. Works out of the box, no need to spend weeks training complex AI models.
Agent Helper by Swifteq boosts the productivity of customer service teams by suggesting sentence completions that are relevant and personalized to each conversation.
Benefits to your team:
➤ Reduce repetitive typing while keeping a consistent tone, matching your brand style
➤ Boost agents productivity and reduce average handling times
➤ Works whether your team is using macros or not
➤ Increase support capacity and improve customer satisfaction
How it works:
Swifteq is leveraging Artificial Intelligence and unsupervised deep learning to automatically detect message-reply patterns in your historical helpdesk conversations. These patterns are then used to make sentence autocomplete suggestions to customer service agents based on what the customers are actually saying.
Getting started:
Enjoy free 14-day trial to evaluate Agent helper's value for your team.
Setup takes up to 5 minutes for the user: install, register, wait for the AI model to be built, and use!
Email us at [email protected] for more information. 擴展基本資訊
| 名稱 |  Agent Helper for Zendesk |
| ID | kfldmahbedbpalbpggpamkgiponfijkf |
| 官方網址 | https://chromewebstore.google.com/detail/agent-helper-for-zendesk/kfldmahbedbpalbpggpamkgiponfijkf |
| 簡介 | Empower your customer service agents with smart sentence autocomplete |
| 檔案大小 | 101 KB |
| 安裝次數 | 19 |
| 目前版本 | 1.0.4 |
| 更新時間 | 2020-11-27 |
| 上架時間 | 2020-10-01 |
| 開發者 | https://swifteq.com |
| 電子郵箱 | [email protected] |
| 付費類型 | free |
| 擴展官網 | https://www.swifteq.com/agent-ai-helper-zendesk-support |
| 支援的語言 | en |
| manifest.json | |
{
"update_url": "https:\/\/clients2.google.com\/service\/update2\/crx",
"name": "Agent Helper for Zendesk",
"description": "Empower your customer service agents with smart sentence autocomplete",
"version": "1.0.4",
"page_action": {
"default_icon": {
"16": "images\/logo16.png",
"32": "images\/logo32.png"
},
"default_popup": "popup.html"
},
"icons": {
"16": "images\/logo16.png",
"48": "images\/logo48.png",
"32": "images\/logo32.png"
},
"permissions": [
"https:\/\/*.zendesk.com\/agent\/*",
"activeTab",
"storage",
"declarativeContent"
],
"manifest_version": 2,
"background": {
"scripts": [
"background.js"
],
"persistent": false
},
"content_scripts": [
{
"all_frames": true,
"js": [
"thirdParty\/jquery-3.5.1.min.js",
"thirdParty\/popper-1.16.1.min.js",
"thirdParty\/bootstrap-4.5.2.min.js",
"content_script.js"
],
"css": [
"suggest.css"
],
"matches": [
"https:\/\/*.zendesk.com\/agent\/*"
],
"run_at": "document_idle"
}
],
"web_accessible_resources": [
"search.html"
]
} | |
