OnSIP Call Assistant
OnSIP customers can maximize workday efficiency with click-to-call, caller ID popups, and Zendesk & Highrise integration.
什麼是OnSIP Call Assistant？
OnSIP Call Assistant是由OnSIP開發的Chrome擴展程式，該擴展的主要功能是“OnSIP customers can maximize workday efficiency with click-to-call, caller ID popups, and Zendesk & Highrise integration.”。
擴展截圖
下載OnSIP Call Assistant擴展crx文件
下載OnSIP Call Assistant擴展crx格式的文件，手動將Chrome擴充功能安裝到瀏覽器中，也可以將crx文件分享給朋友，輕鬆安裝Chrome擴充功能。
擴展使用說明
This extension offers the ability to click-to-call phone numbers in a web page and displays caller-ID browser notifications for incoming calls. Zendesk users can take advantage of automatic ticket generation with caller identifying information. If you are a Highrise user, keep track of communications with auto-call logging in Highrise. To use this plugin, you MUST be an OnSIP CUSTOMER.
Features
1. Click-to-Call: No more dialing! Phone numbers on web pages turn into clickable links for an instant call
2. Caller ID Browser Notifications: Popups will alert you of incoming calls (can disable)
3. Zendesk Integration: Auto generates tickets with enhanced caller ID
4. Highrise Integration: Auto logs calls with your Highrise contacts
OnSIP Call Assistant Instructions:
1. You must be an OnSIP (www.onsip.com) customer to use this plugin.
2. Download the extension.
3. Single-click on the extension's icon to toggle the extension ON or OFF
4. In your Chrome browser, select Window > Extensions > Options under “OnSIP Call Assistant” to open the "Settings" page where you can enter your SIP address and password.
5. At the top of the browser, confirm to allow browser pop-up notifications. Otherwise, you will not receive Caller ID popups.
6. After installing the extension, all phone numbers on the pages you visit will be converted into links, which will initiate a phone call when you click them. A phone number link will be easily recognizable by the phone icon, which will appear when you hover your mouse over it.
OnSIP Call Assistant with Highrise Instructions:
1. If you have a Highrise account, go back to the Options menu. (In Chrome, select Window > Extensions > Options)
2. Enter your Highrise domain and API Key in the appropriate fields. Note: If you have any questions about either of these fields, simply hover over the question mark for a tip.
3. Select your timezone from the dropdown.
4. Once you have entered the appropriate fields, click Save.
5. Now, all calls with Highrise contacts will be auto-logged as a note in the contact’s profile.
OnSIP Call Assistant with Zendesk Instructions:
1. If you have a Zendesk account, go back to the Options menu. (In Chrome, select Window > Extensions > Find OnSIP Call Assistant > Options. Or, right click on the Call Assistant icon in the top right hand corner of your browser and select 'Options')
2. Select the Applications Integrations dropdown and choose Zendesk Integration.
3. Enter your Zendesk URL, Zendesk Email Account, Zendesk API token in the appropriate fields. Note: If you have any questions about either of these fields, simply hover over the question mark for a tip.
4. Once you have entered the appropriate fields, click Save.
5. Now, all inbound calls will auto-generate a ticket with caller identification info. The ticket will be assigned to the agent (you) who answered the call and opened in the agent's (your) portal
Visit our Highrise Integration page at https://info.onsip.com/highrise for a video demo.
Visit our Zendesk Integration page at https://info.onsip.com/zendesk for a video demo. 擴展基本資訊
| 名稱 |  OnSIP Call Assistant |
| ID | pceelmncccldedfkcgjkpemakjbapnpg |
| 官方網址 | https://chromewebstore.google.com/detail/onsip-call-assistant/pceelmncccldedfkcgjkpemakjbapnpg |
| 簡介 | OnSIP customers can maximize workday efficiency with click-to-call, caller ID popups, and Zendesk & Highrise integration. |
| 檔案大小 | 606 KB |
| 安裝次數 | 1,428 |
| 目前版本 | 1.8.0.28 |
| 更新時間 | 2023-06-23 |
| 上架時間 | 2019-03-08 |
| 評分 | 3.20/5 共 25 次評分 |
| 開發者 | OnSIP |
| 電子郵箱 | [email protected] |
| 付費類型 | free |
| 擴展官網 | https://www.onsip.com/ |
| 說明頁面URL | https://support.onsip.com/hc/en-us/articles/203981870-OnSIP-Call-Assistant-for-Google-Chrome |
| 支援的語言 | en |
| manifest.json | |
{
"update_url": "https:\/\/clients2.google.com\/service\/update2\/crx",
"name": "OnSIP Call Assistant",
"version": "1.8.0.28",
"manifest_version": 2,
"description": "OnSIP customers can maximize workday efficiency with click-to-call, caller ID popups, and Zendesk & Highrise integration.",
"icons": {
"16": "images\/icon-16.png",
"19": "images\/icon-19.png",
"48": "images\/icon-48.png",
"128": "images\/icon-128.png"
},
"browser_action": {
"default_title": "Disable OnSIP extension",
"default_icon": "images\/icon-19.png"
},
"options_ui": {
"page": "options\/setup\/index.html"
},
"background": {
"page": "bg_page.html"
},
"permissions": [
"webRequest",
"webRequestBlocking",
"notifications",
"idle",
"tabs",
"https:\/\/*.zendesk.com\/*",
"https:\/\/*.highrisehq.com\/*",
"https:\/\/*.onsip.com\/*",
"file:\/\/*\/*"
],
"content_security_policy": "default-src 'self'; connect-src https: wss:; img-src *; script-src 'self' https:\/\/ssl.google-analytics.com https:\/\/*.onsip.com https:\/\/*.highrisehq.com https:\/\/*.zendesk.com;",
"web_accessible_resources": [
"images\/icon-48.png",
"images\/icon-phone.png",
"js\/libraries\/jquery.js",
"js\/utils.js",
"js\/content_page.js",
"js\/libraries\/strophe.js",
"js\/libraries\/ox.js"
],
"content_scripts": [
{
"matches": [
"http:\/\/*\/*",
"https:\/\/*\/*",
"file:\/\/*\/*"
],
"js": [
"js\/libraries\/jquery.js",
"js\/utils.js",
"js\/content_page.js"
],
"css": [
"css\/content_page.css"
],
"run_at": "document_end",
"all_frames": true
}
]
} | |
